Download App

Home

News

Pods

🚀

Startup Showcase

Notifications

Join our whatsapp channel for quick updates

Switch theme

Blog . Feedback . Privacy

Post on Medial

Mehul Fanawala
•

The Clueless Company • 1m

I can tell you this: after years of selling, the game isn’t just about getting a ‘yes’. It’s about earning trust. When you’re building a relationship with a customer, remember that every interaction counts. Here are three things you may not have considered on your journey toward better customer experience: 1) Follow-up: Don’t just check the box with a sale. Follow up with your customers to show you care and to see if they need anything. You’d be surprised how far a simple check-in goes. 2) Active Listening: It’s not just about hearing their words but understanding their needs. Most people don't feel heard. Make them feel like their voices matter. 3) Feedback Loop: Create a system where customers can give feedback easily. Use that feedback to improve. Better yet, let them know how you implemented their suggestions. It brings them into your process. Your reputation grows every time you treat a customer right. So ask yourself: what are you doing today to elevate your customer relationships for tomorrow?

6 replies14 likes

Replies (6)

Anonymous 5

Stealth • 1m

Nice suggestion but not all customers appreciate constant follow-ups or feedback requests. Sometimes, overcommunication can backfire, how to moderate or optimise that?

1 replies1 like

Anonymous 4

Stealth • 1m

Following up, listening actively, and using feedback effectively can make all the difference because every business is a people business after all.

0 replies

Anonymous 3

Stealth • 1m

So true man, building trust and maintaining relationships are key

0 replies1 like

Anonymous 2

Stealth • 1m

You’d think active listening is common sense, but trust me, most people only hear what they want to hear. Actually understanding the customer’s problem? That’s how you stand out.

0 replies

Anonymous 1

Stealth • 1m

Trust means continuous opportunities, a forceful yes can just be way less impacted. Well said.

0 replies

Recommendations from Medial

Techinsiteai

Stealth • 1m

If you want to grow, make your customers part of your story. People love to feel valued, and when you involve them, they become more than just buyers—they become loyal advocates. Share your journey, listen to their feedback, and celebrate their succe

0 replies3 likes

Mehul Fanawala
•

The Clueless Company • 28d

I’ve had numerous conversations about why some companies excel in customer service while others struggle. Let’s explore a few key areas that could be game-changers for you: 1.⁠ ⁠Empathy Over Procedure ⤷ When talking with customers, it’s important t

3 replies5 likes

Mehul Fanawala
•

The Clueless Company • 1m

I just heard a story about a company that made a simple change to their customer service process, and it turned their 1-star reviews into 5-star raves overnight. What was the magic sauce? They actually listened. Instead of reacting defensively to

4 replies12 likes

Anonymous

Stealth • 3m

Keep customers connected with informative product follow-up emails. To make their customers feel appreciated, Lekker Home creates product follow-up emails that tell shoppers everything they need to know about what they bought, from care instructions

0 replies5 likes

Mehul Fanawala
•

The Clueless Company • 1m

Ever wondered why your customers disappear? It’s not always about the product. Many times, it's the experience surrounding it. A colleague of mine ran a simple audit on their customer service process and made one shocking discovery: Most of their

3 replies24 likes

Sairaj Kadam

Stealth • 4m

Boost Your Business with This Simple Tip Looking to give your business an edge? Here's a straightforward tip that can make a big difference: Focus on Customer Feedback. Why is customer feedback so important? It provides valuable insights direct

1 replies5 likes

Vedant Tiwari

Stealth • 4m

Everyone Says Customer's Feedback is Important, blah blah blah........ how I gather that feedback? Happy Wednesday mates, Yesterday, I told you about why Even Customer's Feedback matter? Some Random founder, "Everyone says customer's feedback

2 replies10 likes

Mehul Fanawala
•

The Clueless Company • 5m

"Customer Retention" isn't just a strategy. It's an attitude. If you don't value your customers because they matter... If you don't respond to their queries because you care... If you don't genuinely want to see them satisfied... Your business mode

0 replies4 likes

Sandip Kaur

Stealth • 3m

Ego Marketing: How to Use Pride to Power Your Brand Everyone likes to feel important, and that’s where ego marketing comes in. It’s about tapping into the human desire for recognition, validation, status and belonging. Here’s how it works: 1. Highlig

4 replies16 likes

Abhinav Shah

Stealth • 2m

Business is not about selling products and earning profit It is about understanding emotions of your customer then their problems and then giving them a solution of your profit

3 replies6 likes