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Shiv Bharankar
•
Medial • 7m
UNDERSTANDING THE CORE PRINCIPLES OF ENTREPRENEURSHIP Day 8: Customer-Centric Approach: Putting Your Customers First Your business isn’t just about your product, it’s about the people who will use it. Take Airbnb, for example. The company’s founders initially struggled, but when they shifted their focus to creating a seamless experience for both hosts and guests, the business took off. They didn’t just build a platform, they built a community, they focused listening to their customer's needs and constantly improving based on feedback. In the world of startups, your customers are your greatest asset. Their feedback can help you improve, innovate, and grow. So, make it a priority to understand their pain points, desires, and preferences. Create a product or service that truly adds value to their lives. Remember, when you put your customers at the center of everything you do, you’re not just creating a business, you’re building a relationship that lasts for long.
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