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Ever wondered why your customers disappear? It’s not always about the product. Many times, it's the experience surrounding it. A colleague of mine ran a simple audit on their customer service process and made one shocking discovery: Most of their

Interestingly!! Good companies make products that customers want. Great companies make products that customers don’t yet know they want.

Intellectual Property Audit: The Overlooked Key to Accurate Valuation! Intellectual property (IP) is a critical driver of business success in today’s knowledge-driven economy. Properly valuing IP is essential for strategic decision-making, transacti

Heyy everyone, This is my first post. I have a startup idea. A service connect platform which connects service providers and customers by our app. Service providers can sign up and register their services on our platform. Customers can search for the

Men lose when they get comfortable. Always stay hungry, never settle. Keep pushing forward. Mediocrity is the breeding ground for regret. Don't fall victim to the trap of complacency. Embrace discomfort. Embrace the grind. It might sound cl

I just heard a story about a company that made a simple change to their customer service process, and it turned their 1-star reviews into 5-star raves overnight. What was the magic sauce? They actually listened. Instead of reacting defensively to

I’ve had numerous conversations about why some companies excel in customer service while others struggle. Let’s explore a few key areas that could be game-changers for you: 1.⁠ ⁠Empathy Over Procedure ⤷ When talking with customers, it’s important t

𝗥𝗲𝗽𝗲𝗮𝘁 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 : If you have repeat customers for a particular product, it’s a sign that your product is meeting their needs. Take time to analyze what customers like about this product so that you can apply the same approach to o

A Wake-Up Call is Important for Customers: If you are selling a product or service and using organic marketing through LinkedIn, Instagram, or other groups, it’s essential to mention your product or service consistently along with your content. The

A startup idea which focuses on creating a platform that connects housewives with customers who need home-cooked meals, such as hostel residents, paying guests (PGs), and busy professionals. This service is designed to function like a tiffin service,