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Ever wondered why your customers disappear? It’s not always about the product. Many times, it's the experience surrounding it. A colleague of mine ran a simple audit on their customer service process and made one shocking discovery: Most of their

Interestingly!! Good companies make products that customers want. Great companies make products that customers don’t yet know they want.

Intellectual Property Audit: The Overlooked Key to Accurate Valuation! Intellectual property (IP) is a critical driver of business success in today’s knowledge-driven economy. Properly valuing IP is essential for strategic decision-making, transacti

Heyy everyone, This is my first post. I have a startup idea. A service connect platform which connects service providers and customers by our app. Service providers can sign up and register their services on our platform. Customers can search for the

Men lose when they get comfortable. Always stay hungry, never settle. Keep pushing forward. Mediocrity is the breeding ground for regret. Don't fall victim to the trap of complacency. Embrace discomfort. Embrace the grind. It might sound cl

I just heard a story about a company that made a simple change to their customer service process, and it turned their 1-star reviews into 5-star raves overnight. What was the magic sauce? They actually listened. Instead of reacting defensively to

I’ve had numerous conversations about why some companies excel in customer service while others struggle. Let’s explore a few key areas that could be game-changers for you: 1.⁠ ⁠Empathy Over Procedure ⤷ When talking with customers, it’s important t

Yesterday SEO Audit Giveaway Winner :- Makemakaan I Personally feel this website has huge potential to beat the SEO competition if they curated and executed a perfect mix'ed content strategy Here's the SEO Audit report : https://docs.google.com/d

What is Sales according to Raj Shamani? It's PEU 🔫 P - Preparation Prepare yourself with the product/service, get all the details of your products and know how your customers can use it in the best possible way. make them realize the worth

With the Right to Repair being implemented, this platform becomes an essential tool for consumers in India. Aggregator Platform connecting customers with local repair shops (footwear, clothes, gadgets, etc.) - Search by Area: Find shops based on loc