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The Clueless Company • 8m
I’ve seen it too many times: a company believes its service is top-notch. Then comes the audit, and the truth is revealed. Gaps in service quality often come from blind spots we don’t recognize. 1. Teams get comfortable and stop seeking feedback. 2. They assume customers feel the same way they do about their service. 3. Training gets overlooked, and new hires don't get the guidance they need. The result? Disappointed customers and lost revenue. Don’t let complacency erase your competitive edge. What’s the last piece of feedback that changed your perspective?
• Business developme... • 3m
• Brands don’t sell products; they sell emotions. • Your brand is not what you say it is—it’s what they feel it is. • Customers don’t buy products; they buy better versions of themselves. • People remember stories, not features. • Price gets you cus
See MoreHey I am on Medial • 7m
Heyy everyone, This is my first post. I have a startup idea. A service connect platform which connects service providers and customers by our app. Service providers can sign up and register their services on our platform. Customers can search for the
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The Clueless Company • 8m
I just heard a story about a company that made a simple change to their customer service process, and it turned their 1-star reviews into 5-star raves overnight. What was the magic sauce? They actually listened. Instead of reacting defensively to
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