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Interestingly!! Good companies make products that customers want. Great companies make products that customers don’t yet know they want.

Heyy everyone, This is my first post. I have a startup idea. A service connect platform which connects service providers and customers by our app. Service providers can sign up and register their services on our platform. Customers can search for the

I just heard a story about a company that made a simple change to their customer service process, and it turned their 1-star reviews into 5-star raves overnight. What was the magic sauce? They actually listened. Instead of reacting defensively to

Men lose when they get comfortable. Always stay hungry, never settle. Keep pushing forward. Mediocrity is the breeding ground for regret. Don't fall victim to the trap of complacency. Embrace discomfort. Embrace the grind. It might sound cl

Ever wondered why your customers disappear? It’s not always about the product. Many times, it's the experience surrounding it. A colleague of mine ran a simple audit on their customer service process and made one shocking discovery: Most of their

I’ve had numerous conversations about why some companies excel in customer service while others struggle. Let’s explore a few key areas that could be game-changers for you: 1.⁠ ⁠Empathy Over Procedure ⤷ When talking with customers, it’s important t

What is Sales according to Raj Shamani? It's PEU 🔫 P - Preparation Prepare yourself with the product/service, get all the details of your products and know how your customers can use it in the best possible way. make them realize the worth

With the Right to Repair being implemented, this platform becomes an essential tool for consumers in India. Aggregator Platform connecting customers with local repair shops (footwear, clothes, gadgets, etc.) - Search by Area: Find shops based on loc

I always provide a free demo to my clients. Whenever a customer approaches me to check out my services, I don't discuss payment upfront unless the customer specifically asks about it. Instead, I offer a small demo of my service, or website to showc

𝗥𝗲𝗽𝗲𝗮𝘁 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 : If you have repeat customers for a particular product, it’s a sign that your product is meeting their needs. Take time to analyze what customers like about this product so that you can apply the same approach to o