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Most SaaS companies spend 90% of their resources trying to acquire new customers, but only 10% on retaining them. Surprising, right? 🚀 → Your most valuable sales reps are your current satisfied customers. → Retention boosts profitability by 25-95%

How many of you know about (Churn Rate) Churn rate, or customer attrition, measures the percentage of customers who stop using your product or service over a period. It's crucial for businesses, especially those with subscription models, as it direc

In an era of economic uncertainty, leveraging customer retention as a growth driver is more critical than ever. High-level operators know that acquiring new customers is up to 25 times more expensive than retaining existing ones. Yet, many businesses

In an era of economic uncertainty, leveraging customer retention as a growth driver is more critical than ever. High-level operators know that acquiring new customers is up to 25 times more expensive than retaining existing ones. Yet, many businesses

you don't find the knowledge in books which can completely satisfy your customers cause happy satisfied customer mean re purchase , but you will find that by practicing, failing and trying differently , learning , identify all this is the

Day 13 of my 30-day Business & Entrepreneurship series . Building and testing your product is one thing — but knowing if your business is healthy is another. That’s where metrics like CAC, LTV, Churn, and Retention come in. 📊 Here’s the breakdown

Hey! I am looking for a full time role into customer support or Sales. I have a 5+ years of experience into the same domain also into customer retention. Would love to join a startup anytime if you guys are open to give me a WFH opportunity. Thank Yo

Ycombinator Day 4: 🚀 Mastering Product Building, User Talks & Growth Strategies! Key Insights 🤩🤔🚀: • Don't build secretly, get users from the start • Learn the problem deeply, identify customer segments • Define minimum viable product (MVP) •

The startup owner's manual (Part 6) - Testing Customer Problems You have to get out of the building to discover: How well you understand the customers’ problem, how important the problem is to the customers, and exactly how many customers are talki

I think this is the biggest scam of all time! zepto is thinking this is attracting customers to cart and they would probably end up ordering because they have made their minds but the negative impact it leaves will definitely harm the customer rete