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Most SaaS companies spend 90% of their resources trying to acquire new customers, but only 10% on retaining them. Surprising, right? 🚀 → Your most valuable sales reps are your current satisfied customers. → Retention boosts profitability by 25-95%

How many of you know about (Churn Rate) Churn rate, or customer attrition, measures the percentage of customers who stop using your product or service over a period. It's crucial for businesses, especially those with subscription models, as it direc

Is the customer always right ⁉️ " Customers are rarely Right " - Mark Cuban This is because it's not the customer who comes up with idea or innovation it's entrepreneur who comes up with them. If thought customers are right then there should not

Ycombinator Day 4: 🚀 Mastering Product Building, User Talks & Growth Strategies! Key Insights 🤩🤔🚀: • Don't build secretly, get users from the start • Learn the problem deeply, identify customer segments • Define minimum viable product (MVP) •

You don't necessarily have to be absolutely competent in solving customers' problems to earn a good amount of money; all you need is to be a little intelligent in understanding how the fundamentals of money and business work in relation to the custom

What is Key Performance Indicators (KPIs) for startups ?: where metrics meet mayhem. ➤ Revenue Growth: If you're not making money, you're just playing entrepreneur. ➤ Customer Acquisition Cost (CAC): How much cash are you burning to get someone to

Most of the small business owners forget (or) don't care to calculate CLV. I recently had a call with my client who seems very frustrated with his marketing performance and sees marketing has money draining machine with no positive effects to compan

Tip for D2C Brand !! Someone said: "Logo ke Dil ka Rasta unke Peat(stomach) se hoke jata Hai " I heard "Logo ke jaeb(pocket) ka Rasta unke Dil se ho kar jata Hai " 🤭 For D2C Brand understanding your customers emotion is critical. One can influenc

How to know if you reached Product-Market Fit? 1. Your customers will pull, you don't push 2. Your users become your sales team, will share, recommend and defend your product 3. Users stay and grow their usage, retention becomes easy 4. If 40%+

In India, we have a population of 1.45 billion people. When compared to the populations of other countries worldwide, combining the populations of several prominent nations can be roughly equivalent to India's population. This highlights India's sign