•
The Clueless Company • 1y
"Customer Retention" isn't just a strategy. It's an attitude. If you don't value your customers because they matter... If you don't respond to their queries because you care... If you don't genuinely want to see them satisfied... Your business model needs a compassionate reboot. (yes, I know this is a direct suggestion) But I see too many companies focusing solely on acquisition and neglecting retention. And then... Publishing about "valuing customers" the very next day. As someone who dedicates countless hours to understanding and improving customer retention, this disheartens me. Let's be more conscious about retaining, friends. P.S. Do you believe in the power of customer retention?
•
The Clueless Company • 1y
Most SaaS companies spend 90% of their resources trying to acquire new customers, but only 10% on retaining them. Surprising, right? 🚀 → Your most valuable sales reps are your current satisfied customers. → Retention boosts profitability by 25-95%
See MoreHe who remains • 1y
How many of you know about (Churn Rate) Churn rate, or customer attrition, measures the percentage of customers who stop using your product or service over a period. It's crucial for businesses, especially those with subscription models, as it direc
See MoreHey I am on Medial • 5m
Hey! I am looking for a full time role into customer support or Sales. I have a 5+ years of experience into the same domain also into customer retention. Would love to join a startup anytime if you guys are open to give me a WFH opportunity. Thank Yo
See MoreHey I am on Medial • 1y
Ycombinator Day 4: 🚀 Mastering Product Building, User Talks & Growth Strategies! Key Insights 🤩🤔🚀: • Don't build secretly, get users from the start • Learn the problem deeply, identify customer segments • Define minimum viable product (MVP) •
See MorePassionate about Pos... • 1m
I think this is the biggest scam of all time! zepto is thinking this is attracting customers to cart and they would probably end up ordering because they have made their minds but the negative impact it leaves will definitely harm the customer rete
See MoreSahil Sutra | YouTub... • 1y
You don't necessarily have to be absolutely competent in solving customers' problems to earn a good amount of money; all you need is to be a little intelligent in understanding how the fundamentals of money and business work in relation to the custom
See MoreI Help Start-up Foun... • 5m
What would be your approximate Customer Lifetime Value (CLV)? You run a mobile app that offers premium subscriptions for ₹500 per month. Last year, you acquired 1,200 new customers, and your marketing spend for customer acquisition was ₹1.2 lakh.
See MoreDownload the medial app to read full posts, comements and news.