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Most SaaS companies spend 90% of their resources trying to acquire new customers, but only 10% on retaining them. Surprising, right? 🚀 → Your most valuable sales reps are your current satisfied customers. → Retention boosts profitability by 25-95%

How many of you know about (Churn Rate) Churn rate, or customer attrition, measures the percentage of customers who stop using your product or service over a period. It's crucial for businesses, especially those with subscription models, as it direc

Hey! I am looking for a full time role into customer support or Sales. I have a 5+ years of experience into the same domain also into customer retention. Would love to join a startup anytime if you guys are open to give me a WFH opportunity. Thank Yo

Ycombinator Day 4: 🚀 Mastering Product Building, User Talks & Growth Strategies! Key Insights 🤩🤔🚀: • Don't build secretly, get users from the start • Learn the problem deeply, identify customer segments • Define minimum viable product (MVP) •

Salonwala is a tech-enabled, two-sided marketplace platform that connects customers with verified, hygienic, and high-quality salons and beauty parlours. It offers digital appointment booking, transparent pricing, hygiene standardization, and marke

I think this is the biggest scam of all time! zepto is thinking this is attracting customers to cart and they would probably end up ordering because they have made their minds but the negative impact it leaves will definitely harm the customer rete

Is the customer always right ⁉️ " Customers are rarely Right " - Mark Cuban This is because it's not the customer who comes up with idea or innovation it's entrepreneur who comes up with them. If thought customers are right then there should not

You don't necessarily have to be absolutely competent in solving customers' problems to earn a good amount of money; all you need is to be a little intelligent in understanding how the fundamentals of money and business work in relation to the custom

What is Key Performance Indicators (KPIs) for startups ?: where metrics meet mayhem. ➤ Revenue Growth: If you're not making money, you're just playing entrepreneur. ➤ Customer Acquisition Cost (CAC): How much cash are you burning to get someone to

What would be your approximate Customer Lifetime Value (CLV)? You run a mobile app that offers premium subscriptions for ₹500 per month. Last year, you acquired 1,200 new customers, and your marketing spend for customer acquisition was ₹1.2 lakh.