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The Clueless Companyย โขย 1y
"Customer Retention" isn't just a strategy. It's an attitude. If you don't value your customers because they matter... If you don't respond to their queries because you care... If you don't genuinely want to see them satisfied... Your business model needs a compassionate reboot. (yes, I know this is a direct suggestion) But I see too many companies focusing solely on acquisition and neglecting retention. And then... Publishing about "valuing customers" the very next day. As someone who dedicates countless hours to understanding and improving customer retention, this disheartens me. Let's be more conscious about retaining, friends. P.S. Do you believe in the power of customer retention?
ย โขย
The Clueless Companyย โขย 1y
Most SaaS companies spend 90% of their resources trying to acquire new customers, but only 10% on retaining them. Surprising, right? ๐ โ Your most valuable sales reps are your current satisfied customers. โ Retention boosts profitability by 25-95%
See MoreHe who remainsย โขย 1y
How many of you know about (Churn Rate) Churn rate, or customer attrition, measures the percentage of customers who stop using your product or service over a period. It's crucial for businesses, especially those with subscription models, as it direc
See MoreI am > I was .ย โขย 4d
Day 13 of my 30-day Business & Entrepreneurship series . Building and testing your product is one thing โ but knowing if your business is healthy is another. Thatโs where metrics like CAC, LTV, Churn, and Retention come in. ๐ Hereโs the breakdown
See MoreDirector & CEO @ Exc...ย โขย 12d
In an era of economic uncertainty, leveraging customer retention as a growth driver is more critical than ever. High-level operators know that acquiring new customers is up to 25 times more expensive than retaining existing ones. Yet, many businesses
See MoreDirector & CEO @ Exc...ย โขย 10d
In an era of economic uncertainty, leveraging customer retention as a growth driver is more critical than ever. High-level operators know that acquiring new customers is up to 25 times more expensive than retaining existing ones. Yet, many businesses
See MoreHey I am on Medialย โขย 3m
I think this is the biggest scam of all time! zepto is thinking this is attracting customers to cart and they would probably end up ordering because they have made their minds but the negative impact it leaves will definitely harm the customer rete
See MoreSahil Sutra | YouTub...ย โขย 1y
You don't necessarily have to be absolutely competent in solving customers' problems to earn a good amount of money; all you need is to be a little intelligent in understanding how the fundamentals of money and business work in relation to the custom
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