Back
Mehul Fanawala
ย โขย
The Clueless Companyย โขย 1y
"Customer Retention" isn't just a strategy. It's an attitude. If you don't value your customers because they matter... If you don't respond to their queries because you care... If you don't genuinely want to see them satisfied... Your business model needs a compassionate reboot. (yes, I know this is a direct suggestion) But I see too many companies focusing solely on acquisition and neglecting retention. And then... Publishing about "valuing customers" the very next day. As someone who dedicates countless hours to understanding and improving customer retention, this disheartens me. Let's be more conscious about retaining, friends. P.S. Do you believe in the power of customer retention?
More like this
Recommendations from Medial
Om Shukla
Hey I am on Medialย โขย 5m
Hey! I am looking for a full time role into customer support or Sales. I have a 5+ years of experience into the same domain also into customer retention. Would love to join a startup anytime if you guys are open to give me a WFH opportunity. Thank Yo
See More
Mehul Fanawala
ย โขย
The Clueless Companyย โขย 1y
Most SaaS companies spend 90% of their resources trying to acquire new customers, but only 10% on retaining them. Surprising, right? ๐ โ Your most valuable sales reps are your current satisfied customers. โ Retention boosts profitability by 25-95%
See More
Account Deleted
Hey I am on Medialย โขย 1y
Ycombinator Day 4: ๐ Mastering Product Building, User Talks & Growth Strategies! Key Insights ๐คฉ๐ค๐: โข Don't build secretly, get users from the start โข Learn the problem deeply, identify customer segments โข Define minimum viable product (MVP) โข
See More
Chamarti Sreekar
Passionate about Pos...ย โขย 1m
I think this is the biggest scam of all time! zepto is thinking this is attracting customers to cart and they would probably end up ordering because they have made their minds but the negative impact it leaves will definitely harm the customer rete
See More
PRATHAM
ย โขย
Medialย โขย 10m
Is the customer always right โ๏ธ " Customers are rarely Right " - Mark Cuban This is because it's not the customer who comes up with idea or innovation it's entrepreneur who comes up with them. If thought customers are right then there should not
See More
Sahil Shaikh
Sahil Sutra | YouTub...ย โขย 1y
You don't necessarily have to be absolutely competent in solving customers' problems to earn a good amount of money; all you need is to be a little intelligent in understanding how the fundamentals of money and business work in relation to the custom
See More
Inactive
AprameyaAIย โขย 1y
What is Key Performance Indicators (KPIs) for startups ?: where metrics meet mayhem. โค Revenue Growth: If you're not making money, you're just playing entrepreneur. โค Customer Acquisition Cost (CAC): How much cash are you burning to get someone to
See More
Download the medial app to read full posts, comements and news.