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Most SaaS companies spend 90% of their resources trying to acquire new customers, but only 10% on retaining them. Surprising, right? 🚀 → Your most valuable sales reps are your current satisfied customers. → Retention boosts profitability by 25-95%

How many of you know about (Churn Rate) Churn rate, or customer attrition, measures the percentage of customers who stop using your product or service over a period. It's crucial for businesses, especially those with subscription models, as it direc

Do you know your customer journey? where do you want to see them?

I think this is the biggest scam of all time! zepto is thinking this is attracting customers to cart and they would probably end up ordering because they have made their minds but the negative impact it leaves will definitely harm the customer rete

Salonwala is a tech-enabled, two-sided marketplace platform that connects customers with verified, hygienic, and high-quality salons and beauty parlours. It offers digital appointment booking, transparent pricing, hygiene standardization, and marke

You don't necessarily have to be absolutely competent in solving customers' problems to earn a good amount of money; all you need is to be a little intelligent in understanding how the fundamentals of money and business work in relation to the custom

What would be your approximate Customer Lifetime Value (CLV)? You run a mobile app that offers premium subscriptions for ₹500 per month. Last year, you acquired 1,200 new customers, and your marketing spend for customer acquisition was ₹1.2 lakh.

Entrepreneurship is just: Solving problems you didn't know existed With money you don't have For customers who don't reply ...and somehow loving it.

Hey! I am looking for a full time role into customer support or Sales. I have a 5+ years of experience into the same domain also into customer retention. Would love to join a startup anytime if you guys are open to give me a WFH opportunity. Thank Yo