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How many of you know about (Churn Rate) Churn rate, or customer attrition, measures the percentage of customers who stop using your product or service over a period. It's crucial for businesses, especially those with subscription models, as it direc

Churn Rate Explained Suppose you open a gym called "The Rajat Dalal GYM " in January. First month, 100 log aaye, sab full josh me "New Year, New Me!" But February hits. 40 people disappear. Some realized Netflix & Chill > workout, some got busy, an

Ever wondered why your customers disappear? It’s not always about the product. Many times, it's the experience surrounding it. A colleague of mine ran a simple audit on their customer service process and made one shocking discovery: Most of their

🚨 Respond to concerns Don’t just be available when your business is doing well or your customers are satisfied. If you want customers to trust and respect you, you need to earn it by proving your dedication to making them happy.

Strategy For Startup Growth - 3 4C STRATEGY — 4C is the most basic and advanced strategy that used by every startup owner in Earth. Basically this strategy tell you what your customer perspective to your product . 1. COSTOMER VALUE — Who are

"Customer Retention" isn't just a strategy. It's an attitude. If you don't value your customers because they matter... If you don't respond to their queries because you care... If you don't genuinely want to see them satisfied... Your business mode

Did you know? 70% of SaaS sales come from EXISTING customers, not new ones. So while you're chasing new leads, don't forget: 1.⁠ ⁠Deliver VALUE consistently: Happy customers become loyal customers. 2.⁠ ⁠Leverage feedback: Improve your product bas

What would be your approximate Customer Lifetime Value (CLV)? You run a mobile app that offers premium subscriptions for ₹500 per month. Last year, you acquired 1,200 new customers, and your marketing spend for customer acquisition was ₹1.2 lakh.

Bookmark krlo!! Feeling overwhelmed by your to-do list? Here are three quick tips to skyrocket your productivity! First, prioritize your tasks. Start with the most important and urgent ones. Use tools like the Eisenhower Matrix to decide what needs

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