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Mehul Fanawala

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The Clueless Company • 4m

Most SaaS companies spend 90% of their resources trying to acquire new customers, but only 10% on retaining them. Surprising, right? 🚀 → Your most valuable sales reps are your current satisfied customers. → Retention boosts profitability by 25-95%. → Reducing churn is way cheaper than acquiring new customers. Focus on delighting your existing users, and watch your revenues skyrocket. Are you investing enough in your customer success team? 💡 Let me know in the comments!

1 replies14 likes
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Replies (1)

Inactive

Stealth • 4m

You got a wife, now you're not willing to share your moments with her It's obvious at the end it'll be divorce Similarly retention works like that :) ➟ Offer stellar customer support – it’s your secret weapon. ➟ Keep improving your product – never settle. ➟ Personalize your interactions – they’re not just another user. ➟ Use data to anticipate needs and solve problems. ➟ Make onboarding a breeze – first impressions matter. ➟ Keep communication clear and frequent – stay top of mind. ➟ Reward loyalty with perks or discounts. ➟ Listen to feedback and act on it – show you care. ➟ Keep your pricing transparent and fair. ➟ Build a community around your product – make them feel part of something bigger. Build something which is LUCAAS-able Love-able Use-able Care-able Attract Adapt-able And at last Share-able :)

0 replies2 likes
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