Back
PRATHAM
•
Medial • 10m
Churn Rate Explained Suppose you open a gym called "The Rajat Dalal GYM " in January. First month, 100 log aaye, sab full josh me "New Year, New Me!" But February hits. 40 people disappear. Some realized Netflix & Chill > workout, some got busy, and a few just came to click selfies in the mirror and left. Now you’re left with 60 loyal warriors. That 40% bhaag gaya gang? That’s your Churn Rate the percentage of customers who ghost your business over time. A high churn rate is like a toxic relationship you keep finding new people, but no one stays. That's why companies like Netflix and Zomato constantly throw discounts, free trials, and emotional blackmail notifications ("Come back, we miss you!") because retention > acquisition. Zomato Notifications are best examples of how to reduce Churn Rate. Keep your customers happy and satisfied to retain them. Remember: The Customer Is The King 👑
Replies (33)
More like this
Recommendations from Medial
Arin Agrawal
He who remains • 1y
How many of you know about (Churn Rate) Churn rate, or customer attrition, measures the percentage of customers who stop using your product or service over a period. It's crucial for businesses, especially those with subscription models, as it direc
See More
Siddharth K Nair
Thatmoonemojiguy 🌝 • 6m
💡 Ever heard of “Churn Rate” in startups? It’s the silent killer. I’ve seen so many early-stage teams obsess over growth… 🚀 more users 🚀 more downloads 🚀 more signups But here’s the truth: If your users keep leaving, none of that matters. 🔁 C
See More
Manu
Building altragnan • 7m
This infographic shows key startup metrics. MRR is monthly recurring revenue, while ARR is annual recurring revenue. ARPA shows average revenue per customer. Gross Profit is revenue minus costs. TCV and ACV measure contract values. LTV predicts total
See More
Jaswanth Jegan
Founder-Hexpertify.c... • 1y
"Netflix lost almost a Million Subscribers" Bankruptcy to Billions #7 Netflix turnaround from significant crisis In 2011 Netflix announced a change in its pricing and subscription plans. Initially customers could subscribe both DVD rentals and str
See More
Mehul Fanawala
•
The Clueless Company • 1y
Most SaaS companies spend 90% of their resources trying to acquire new customers, but only 10% on retaining them. Surprising, right? 🚀 → Your most valuable sales reps are your current satisfied customers. → Retention boosts profitability by 25-95%
See More
Atharva Deshmukh
Daily Learnings... • 10m
As mentioned, I will continue from yesterday's post and write about types of KPIs in detail a] Customer and user engagement KPIs: 1. Conversion rate: percentage of users who have signed up/ purchased the product. 2. Customer retention rate: propo
See More
Download the medial app to read full posts, comements and news.