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Medial • 5m
Churn Rate Explained Suppose you open a gym called "The Rajat Dalal GYM " in January. First month, 100 log aaye, sab full josh me "New Year, New Me!" But February hits. 40 people disappear. Some realized Netflix & Chill > workout, some got busy, and a few just came to click selfies in the mirror and left. Now you’re left with 60 loyal warriors. That 40% bhaag gaya gang? That’s your Churn Rate the percentage of customers who ghost your business over time. A high churn rate is like a toxic relationship you keep finding new people, but no one stays. That's why companies like Netflix and Zomato constantly throw discounts, free trials, and emotional blackmail notifications ("Come back, we miss you!") because retention > acquisition. Zomato Notifications are best examples of how to reduce Churn Rate. Keep your customers happy and satisfied to retain them. Remember: The Customer Is The King 👑
He who remains • 12m
How many of you know about (Churn Rate) Churn rate, or customer attrition, measures the percentage of customers who stop using your product or service over a period. It's crucial for businesses, especially those with subscription models, as it direc
See MoreA guy with lot's of ... • 1m
💡 Ever heard of “Churn Rate” in startups? It’s the silent killer. I’ve seen so many early-stage teams obsess over growth… 🚀 more users 🚀 more downloads 🚀 more signups But here’s the truth: If your users keep leaving, none of that matters. 🔁 C
See MoreBuilding altragnan • 2m
This infographic shows key startup metrics. MRR is monthly recurring revenue, while ARR is annual recurring revenue. ARPA shows average revenue per customer. Gross Profit is revenue minus costs. TCV and ACV measure contract values. LTV predicts total
See MoreFounder-Hexpertify.c... • 1y
"Netflix lost almost a Million Subscribers" Bankruptcy to Billions #7 Netflix turnaround from significant crisis In 2011 Netflix announced a change in its pricing and subscription plans. Initially customers could subscribe both DVD rentals and str
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The Clueless Company • 1y
Most SaaS companies spend 90% of their resources trying to acquire new customers, but only 10% on retaining them. Surprising, right? 🚀 → Your most valuable sales reps are your current satisfied customers. → Retention boosts profitability by 25-95%
See MoreDaily Learnings... • 5m
As mentioned, I will continue from yesterday's post and write about types of KPIs in detail a] Customer and user engagement KPIs: 1. Conversion rate: percentage of users who have signed up/ purchased the product. 2. Customer retention rate: propo
See MorePassionate about Pos... • 4m
Netflix didn’t just beat Blockbuster—they exploited its biggest weakness. In 2000, Blockbuster made $800M from late fees. Customers hated them. Netflix saw an opportunity. Instead of charging per rental, they launched a $19.99/month unlimited plan.
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