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How many of you know about (Churn Rate) Churn rate, or customer attrition, measures the percentage of customers who stop using your product or service over a period. It's crucial for businesses, especially those with subscription models, as it direc

💡 Ever heard of “Churn Rate” in startups? It’s the silent killer. I’ve seen so many early-stage teams obsess over growth… 🚀 more users 🚀 more downloads 🚀 more signups But here’s the truth: If your users keep leaving, none of that matters. 🔁 C

Zomato To Launch New App 'District' The app allows customers to book tickets to restaurants and movies, sports and live performances.

This infographic shows key startup metrics. MRR is monthly recurring revenue, while ARR is annual recurring revenue. ARPA shows average revenue per customer. Gross Profit is revenue minus costs. TCV and ACV measure contract values. LTV predicts total

"Netflix lost almost a Million Subscribers" Bankruptcy to Billions #7 Netflix turnaround from significant crisis In 2011 Netflix announced a change in its pricing and subscription plans. Initially customers could subscribe both DVD rentals and str

Most SaaS companies spend 90% of their resources trying to acquire new customers, but only 10% on retaining them. Surprising, right? 🚀 → Your most valuable sales reps are your current satisfied customers. → Retention boosts profitability by 25-95%

NEWS Now, Zomato’s New Feature Will Allow Customers To Remove Past Orders From Now, Zomato Dissolves Its Slovakian Subsidiary SUMMARY 1.Zomato has rolled out a new feature that will now allow customers to remove th

As mentioned, I will continue from yesterday's post and write about types of KPIs in detail a] Customer and user engagement KPIs: 1. Conversion rate: percentage of users who have signed up/ purchased the product. 2. Customer retention rate: propo

What is Key Performance Indicators (KPIs) for startups ?: where metrics meet mayhem. ➤ Revenue Growth: If you're not making money, you're just playing entrepreneur. ➤ Customer Acquisition Cost (CAC): How much cash are you burning to get someone to

Netflix didn’t just beat Blockbuster—they exploited its biggest weakness. In 2000, Blockbuster made $800M from late fees. Customers hated them. Netflix saw an opportunity. Instead of charging per rental, they launched a $19.99/month unlimited plan.