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Would you rather focus on building a loyal customer base or a large social media following?

𝟱 𝗦𝘁𝗲𝗽𝘀 𝘁𝗼 𝗦𝗽𝗲𝗻𝗱 𝗟𝗲𝘀𝘀 𝗮𝗻𝗱 𝗦𝗲𝗹𝗹 𝗠𝗼𝗿𝗲 ! 1️⃣Build a lean operating model – Automate tasks, negotiate expenses, and use flexible workspaces. 2️⃣Prioritize high-converting sales strategies – Focus on targeted marketing and l

"Customer Retention" isn't just a strategy. It's an attitude. If you don't value your customers because they matter... If you don't respond to their queries because you care... If you don't genuinely want to see them satisfied... Your business mode

Speed, focus, and customer obsession = this 👇

Most of the products are in India focused on first sales very less focused on service of the product. Even if they have service which is not adequate to the customer experience because of focus on first time buyers rather than existing customer. What

Ycombinator Day 4: 🚀 Mastering Product Building, User Talks & Growth Strategies! Key Insights 🤩🤔🚀: • Don't build secretly, get users from the start • Learn the problem deeply, identify customer segments • Define minimum viable product (MVP) •

Bit of Comeback Post 🔥 Ist time founders focus on Product. 2nd time founders focus on Distribution. 3rd time founders should focus on Retention. This is a learning from my last startup. If your business by nature can not have repeat users, it wil

I see an opportunity in building a speciality coffee brand in India with focus on customer experience beyond the taste. What do you think?

After raising $2.3 Mn since its inception in 2020, women-only community startup leap.club is halting its operations due to high customer acquisition costs and retention challenges. The startup announced the decision operations on Instagram and Link