Churn Rate Explained
Suppose you open a gym called "The Rajat Dalal GYM " in January. First month, 100 log aaye, sab full josh me "New Year, New Me!"
But February hits. 40 people disappear. Some realized Netflix & Chill > workout, some got busy, an
"Customer Retention" isn't just a strategy.
It's an attitude.
If you don't value your customers because they matter...
If you don't respond to their queries because you care...
If you don't genuinely want to see them satisfied...
Your business mode
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0 replies5 likes
Vikas Acharya
Building WelBe| Entr... • 1m
𝟱 𝗦𝘁𝗲𝗽𝘀 𝘁𝗼 𝗦𝗽𝗲𝗻𝗱 𝗟𝗲𝘀𝘀 𝗮𝗻𝗱 𝗦𝗲𝗹𝗹 𝗠𝗼𝗿𝗲 !
1️⃣Build a lean operating model – Automate tasks, negotiate expenses, and use flexible workspaces.
2️⃣Prioritize high-converting sales strategies – Focus on targeted marketing and l
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0 replies3 likes
LavaKumar Kondipati
Hey I am on Medial • 5m
Most of the products are in India focused on first sales very less focused on service of the product. Even if they have service which is not adequate to the customer experience because of focus on first time buyers rather than existing customer. What
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1 replies
Nawal
Hope , I can Help yo... • 2m
Bit of Comeback Post 🔥
Ist time founders focus on Product.
2nd time founders focus on Distribution.
3rd time founders should focus on Retention.
This is a learning from my last startup. If your business by nature can not have repeat users, it wil
1. STRATEGIC RELATIONSHIP MANAGEMENT
2. CUSTOMER RELATIONSHIP MANAGEMENT
3. INVESTORS RELATIONSHIP MANAGEMENT
Which of them should you focus more on as a startup founder and why?
4 replies6 likes
Mehul Fanawala
•
The Clueless Company • 9m
Most SaaS companies spend 90% of their resources trying to acquire new customers, but only 10% on retaining them.
Surprising, right? 🚀
→ Your most valuable sales reps are your current satisfied customers.
→ Retention boosts profitability by 25-95%