Churn Rate Explained
Suppose you open a gym called "The Rajat Dalal GYM " in January. First month, 100 log aaye, sab full josh me "New Year, New Me!"
But February hits. 40 people disappear. Some realized Netflix & Chill > workout, some got busy, an
"Customer Retention" isn't just a strategy.
It's an attitude.
If you don't value your customers because they matter...
If you don't respond to their queries because you care...
If you don't genuinely want to see them satisfied...
Your business mode
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0 replies4 likes
LavaKumar Kondipati
Stealth • 3m
Most of the products are in India focused on first sales very less focused on service of the product. Even if they have service which is not adequate to the customer experience because of focus on first time buyers rather than existing customer. What
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1 replies
Nawal
Stealth • 12d
Bit of Comeback Post 🔥
Ist time founders focus on Product.
2nd time founders focus on Distribution.
3rd time founders should focus on Retention.
This is a learning from my last startup. If your business by nature can not have repeat users, it wil
1. STRATEGIC RELATIONSHIP MANAGEMENT
2. CUSTOMER RELATIONSHIP MANAGEMENT
3. INVESTORS RELATIONSHIP MANAGEMENT
Which of them should you focus more on as a startup founder and why?
4 replies6 likes
Mehul Fanawala
•
The Clueless Company • 7m
Most SaaS companies spend 90% of their resources trying to acquire new customers, but only 10% on retaining them.
Surprising, right? 🚀
→ Your most valuable sales reps are your current satisfied customers.
→ Retention boosts profitability by 25-95%
I apply one of the formula from #VivekBindra sir and create digital software for customer retention as well as to increase sales volume.
Thanks once again to Vivek Sir
1 replies7 likes
Vishu Bheda
Stealth • 9m
If you focus on Economy, you will prosper.
If you focus on Politics, politicians will prosper.
Smart people will focus on Economy 1824 days, on the day of election, they will focus on Politics.
0 replies4 likes
Vansh Khandelwal
Stealth • 1m
𝐂𝐚𝐬𝐡𝐢𝐟𝐲'𝐬 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 𝐢𝐧 𝐑𝐞-𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐞
Cashify, an Indian re-commerce startup, excels by simplifying the sale of used electronics. Its success lies in removing clutter from people's lives, streamlining the resale process, and bui