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Arin Agrawal
He who remainsย โขย 1y
How many of you know about (Churn Rate) Churn rate, or customer attrition, measures the percentage of customers who stop using your product or service over a period. It's crucial for businesses, especially those with subscription models, as it directly impacts revenue and growth. WHY IT MATTER : 1.Revenue Impact: Retaining customers is often cheaper than acquiring new ones. 2.Business Health: High churn may indicate issues with your product or service 3.Customer Insight: Understanding why customers leave helps improve offerings.
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