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Trying to understand your customer data is very important for your business. It actually sends you signs “what you should work on for improvements” and “what’s lacking in our business that needs significant improvemnt” Understand your data like a sto

✅ Must for Business Students 🥇10 Most Important metrics that are asked by investors. 1. Revenue Growth Rate 2. Monthly Recurring Revenue (MRR) 3. Burn Rate 4. Cash Runway 5. Gross Margin 6. Customer Acquisition Cost (CAC) 7. Customer Lifetime Val

Is customer care service is one of the most important think in business??

The most important thing to realise for any business is that Not every customer is your consumer But your consumer will eventually become your customer,so make products wisely

"Customer Retention" isn't just a strategy. It's an attitude. If you don't value your customers because they matter... If you don't respond to their queries because you care... If you don't genuinely want to see them satisfied... Your business mode

🛒 Customer retention > customer acquisition for e-commerce growth Just wrote about 5 proven strategies PMs can use to boost retention: Personalization at scale Friction-free checkout Smart loyalty programs Data-driven engagement Seamless support ex

Why is financial planning important for an individual as well as for a business

Businesses like astrotalk are low retention business, M6 is 10% ish - for many M12 is very low. But what makes these businesses unique is the ARPU incremental, From M1 to M6 ARPU incremental is > 2.5x usually.

Businesses like astrotalk are low retention business, M6 is 10% ish - for many M12 is very low. But what makes these businesses unique is the ARPU incremental, From M1 to M6 ARPU incremental is > 2.5x usually.