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Boost Your Business with This Simple Tip Looking to give your business an edge? Here's a straightforward tip that can make a big difference: Focus on Customer Feedback. Why is customer feedback so important? It provides valuable insights direct

Ever wondered why your customers disappear? It’s not always about the product. Many times, it's the experience surrounding it. A colleague of mine ran a simple audit on their customer service process and made one shocking discovery: Most of their

A startup idea which focuses on creating a platform that connects housewives with customers who need home-cooked meals, such as hostel residents, paying guests (PGs), and busy professionals. This service is designed to function like a tiffin service,

I’ve seen it too many times: a company believes its service is top-notch. Then comes the audit, and the truth is revealed. Gaps in service quality often come from blind spots we don’t recognize. 1. Teams get comfortable and stop seeking feedback.

I can tell you this: after years of selling, the game isn’t just about getting a ‘yes’. It’s about earning trust. When you’re building a relationship with a customer, remember that every interaction counts. Here are three things you may not have c

𝗥𝗲𝗽𝗲𝗮𝘁 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 : If you have repeat customers for a particular product, it’s a sign that your product is meeting their needs. Take time to analyze what customers like about this product so that you can apply the same approach to o

Day 47: BLR Battleground: Competing for Customers in a Crowded Market Bengaluru's startup scene is a battlefield! Here's your battle plan to conquer the customer war: * Know Your Enemy: Research your competitors thoroughly. Identify their streng

I just heard a story about a company that made a simple change to their customer service process, and it turned their 1-star reviews into 5-star raves overnight. What was the magic sauce? They actually listened. Instead of reacting defensively to

Startup & Poor customer service ! 5 Points to address - Interact & check customer expectation - Train your team - Plan for service delivery - Address customer concerns promptly - Set a grievance address mechanisms - Monitor

With the Right to Repair being implemented, this platform becomes an essential tool for consumers in India. Aggregator Platform connecting customers with local repair shops (footwear, clothes, gadgets, etc.) - Search by Area: Find shops based on loc