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I’ve had numerous conversations about why some companies excel in customer service while others struggle. Let’s explore a few key areas that could be game-changers for you: 1.⁠ ⁠Empathy Over Procedure ⤷ When talking with customers, it’s important t

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Anonymous

Anonymous 2

Stealth • 1m

People should be trained to take ownership of their issues because encouraging accountability empowers staff to resolve problems effectively.

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🚀 How many of you think that Medial should start re-judging of 2nd and 3rd idea of this competition because customers are facing so much problems and even thinking that's not fair judgement ? 🔥 What's your take on this judgement ?

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