There's this crazy pattern about Zomatoās platform fees.
And this might be the single most profit-making strategy for its food delivery vertical.
Consider this chronology:
..
Q2FY24- Platform fee of Rs 2 introduced in August.
Q3FY24- Platform fe
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Adityoo
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Customer buy gold membership>
Then starts order frequently due to high customer loyalty and frequent discounts and offers>
When volume gets bigger there's the game
While they make less profit on gold membership they can earn much through platform fee
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Zomato has reduced their discounts significantly. All these marketing gimmicks are just to divert our attention from that, so they can silently become more profitable.
They havenāt diverted my attention at least. They have lost me as a customer. I u
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Zomato hikes platform fee for users; pauses these deliveries
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