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There's this crazy pattern about Zomato’s platform fees. And this might be the single most profit-making strategy for its food delivery vertical. Consider this chronology: .. Q2FY24- Platform fee of Rs 2 introduced in August. Q3FY24- Platform fe

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Soumyadip Dey

Stealth • 9m

Customer buy gold membership> Then starts order frequently due to high customer loyalty and frequent discounts and offers> When volume gets bigger there's the game While they make less profit on gold membership they can earn much through platform fee

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How do Zomato and Zepto memberships work? They offer them at dirt-cheap prices, yet the discounts and free delivery benefits costs much more than the membership price. So, how does that financially work?

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Zomato has reduced their discounts significantly. All these marketing gimmicks are just to divert our attention from that, so they can silently become more profitable. They haven’t diverted my attention at least. They have lost me as a customer. I u

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Zomato hikes platform fee for users; pauses these deliveries Zomato hikes platform fee for users; pauses these deliveries Zomato increased platform fee to Rs 5/order in major cities, aiming to enhance earnings. Swiggy charges Rs 5, with some users f

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