Zomato hikes platform fee for users; pauses these deliveries Zomato hikes platform fee for users; pauses these deliveries Zomato increased platform fee to Rs 5/order in major cities, aiming to enhance earnings. Swiggy charges Rs 5, with some users facing Rs 10 fee. Zomato Gold members enjoy delivery charge waivers. Food delivery platform Zomato has increased its customer fees by 25%. With this, the platform fee now stands at Rs 5 per order. This change applies to major cities like Delhi-NCR, Bengaluru, Mumbai, Hyderabad, and Lucknow. Zomato started levying platform fee in August 2023. Initially, it was Rs 2 per order, and in October, the company increased the charge to Rs 3 in most of its major markets. Zomato had last increased the platform fee for users on January 1 to Rs 4 from Rs 3. The company's main rival, Bengaluru-based Swiggy, charges a platform fee of Rs 5 on food-delivery orders. There have been reports that Swiggy has been showing platform fee of Rs 10 to some users. Wh
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