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Only Buziness

Stealth • 1m

How to Build a Loyal Customer Base Explained with case study of MNC Starbucks: Starbucks creates memorable experiences through its welcoming ambiance, consistent service, and Rewards Program, offering personalized perks like free drinks and exclusive offers. Apple: Apple builds emotional connections with seamless product integration, powerful storytelling, and exceptional in-store support through the Genius Bar, fostering deep customer loyalty. Amazon: Amazon excels in personalization with its recommendation engine and Prime Membership, using data to anticipate customer needs and deliver seamless, tailored experiences. Nike: Nike builds a community through initiatives like the Nike Run Club App and motivational campaigns, uniting customers under shared goals and an inspiring brand identity. Costco: Costco delivers unmatched value through its membership model and Kirkland Signature brand, offering premium products at competitive prices while maintaining transparency and trust.

2 replies13 likes

Replies (2)

Anonymous 2

Stealth • 1m

Bo th ekind of stuff these guys have access to because of thje data is scary

0 replies

Anonymous 1

Stealth • 1m

Emotional connection through experience is what starbucks got best i think. Sad that they are not working out tho

0 replies

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