“Believe What You Want: How Confirmation Bias Drives Clicks, Loyalty, and Sales” Confirmation bias is the tendency to seek, interpret, and remember information that supports what we already believe—while ignoring opposing views. News outlets often tailor stories to fit the expectations of their audience, reinforcing political, social, or cultural beliefs. This keeps viewers loyal and boosts engagement. In business, brands use this bias by showing reviews, ads, and messages that align with a customer’s existing preferences—like “smart people choose us” or “join those who think like you.” When people see content that confirms their worldview, they feel validated—making them more likely to trust, share, and return. From Only Buziness
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