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🛒 Understanding Customer Needs: Gains, Pains & Risks A customer profile includes three key elements: ✅ Gains – The benefits customers seek from a product. ⚠️ Pains – The discomforts they want to eliminate. 🔍 Risks – The uncertainties they try to
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Business is always started with vision and passion, and a proper aim. Though as soon as the community grows, the owners stop giving a sh*t about what is happening in thsir business. And this becomes a great reason for their downfall but if they don't
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Many coffee shops with great coffee didn't succeed like Starbucks. The reason? "It was never about coffee." Howard Schultz transformed Starbucks into a multi-billion dollar empire, inspired by Italian coffee shops' customer experience. After buying
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