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Armaan Nath

Stealth • 1d

KFC should work on their policies! Recently, I visited KFC and ordered 4 chicken briyani bowls after ordering they gave me 3 bowls and told me that 1 bowl would take around 45mins to cook. I was like what? why? They told me that they ran out of briyani bowls so they have started cooking all over again which would take them around 45 mins. They offered to give a chicken popcorn instead of 1 briyani bowl. So, I just told them that instead of 1 briyani bowl I would order 2 chicken krispers and pay the extra amount and you guys just adjust the price of 1 briyani bowl with my new order. But they simply said, Not possible! idk why this happened? This shouldn't be the case if I visited McD, what do you think?

9 replies8 likes

Replies (9)

Anonymous 8

Stealth • 18h

If McDonald's can manage it, KFC should step up their game

0 replies1 like

Anonymous 7

Stealth • 19h

Honestly, this sounds like poor management on KFC's part. They should have a system to handle such situations better, especially for popular items

0 replies1 like

Anonymous 6

Stealth • 21h

True KFC should have better backup options or at least allow some flexibility with orders

0 replies1 like

Anonymous 5

Stealth • 21h

It’s definitely frustrating when a restaurant runs out of a popular item

0 replies1 like

Anonymous 4

Stealth • 1d

Next time, just walk into McD or Popeyes, bro. They handle this kind of stuff way better.

0 replies1 like

Anonymous 2

Stealth • 1d

They can’t handle basic customer requests. No wonder McD is dominating

0 replies2 likes

Anonymous 1

Stealth • 1d

this is typical KFC in India. They’ll run out of stuff but won’t budge an inch when it comes to flexibility. If McD can handle substitutions, why can’t they?

0 replies1 like

Sajin
•

Foundation • 1d

Isnt it related to complicated billing? Also maybe the staff isnt well trained to handle the cancellation and redoing of bill. If the price is different, they have to follow proper accounting, he cant take extra cash without proper bill for it

1 replies2 likes

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