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Armaan Nath

Startups | Product • 11m

KFC should work on their policies! Recently, I visited KFC and ordered 4 chicken briyani bowls after ordering they gave me 3 bowls and told me that 1 bowl would take around 45mins to cook. I was like what? why? They told me that they ran out of briyani bowls so they have started cooking all over again which would take them around 45 mins. They offered to give a chicken popcorn instead of 1 briyani bowl. So, I just told them that instead of 1 briyani bowl I would order 2 chicken krispers and pay the extra amount and you guys just adjust the price of 1 briyani bowl with my new order. But they simply said, Not possible! idk why this happened? This shouldn't be the case if I visited McD, what do you think?

11 Replies

Replies (11)

Sajin
•

Foundation • 11m

Isnt it related to complicated billing? Also maybe the staff isnt well trained to handle the cancellation and redoing of bill. If the price is different, they have to follow proper accounting, he cant take extra cash without proper bill for it

1 Reply

Mr kimm

Dnadha banana hai • 11m

The same thing happened to me when I ordered a 5 peri peri chicken leg piece

1 Reply

Anonymous 2

Hey I am on Medial • 11m

They can’t handle basic customer requests. No wonder McD is dominating

Anonymous 8

Hey I am on Medial • 11m

If McDonald's can manage it, KFC should step up their game

Anonymous 7

Hey I am on Medial • 11m

Honestly, this sounds like poor management on KFC's part. They should have a system to handle such situations better, especially for popular items

Anonymous 6

Hey I am on Medial • 11m

True KFC should have better backup options or at least allow some flexibility with orders

Anonymous 5

Hey I am on Medial • 11m

It’s definitely frustrating when a restaurant runs out of a popular item

Anonymous 4

Hey I am on Medial • 11m

Next time, just walk into McD or Popeyes, bro. They handle this kind of stuff way better.

Anonymous 1

Hey I am on Medial • 11m

this is typical KFC in India. They’ll run out of stuff but won’t budge an inch when it comes to flexibility. If McD can handle substitutions, why can’t they?

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