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Wondering why people choose swiggy or zomato when there is ONDC which is cheaper and delivers to their place. But they compare prices between these two. Is that people arent aware of it? Or people want to stick to this duopoly? Whats your take on thi

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Shanmugapriyan

Stealth • 3m

ONDC delivers using the third party logistics to deliver the food i.e ola drivers, rapido drivers, loadshare, shadowfax etc.. and they dont have proper customer support both for delivery drivers and consumers. Availability of the drivers for delivery is not 100℅ so it takes long time to deliver . So people stick to duopoly for prompt delivery.

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