PRIVACY POLICY

1.INTRODUCTION

1.1 MedialApp Tech Pvt Ltd (“Medial”, “We”, “Our”, “Us”) is committed to the protection of user “You”, “Your”, “User”) provided information which personally identifies You (“Personal (Information”) to Medial. You agree that your use of Medial’s mobile application (“App”) or Medial’s website [•] implies Your consent to collecting, receiving, possessing, storing, dealing or handling of Your Personal Information in accordance with the terms of this Privacy Policy (“Privacy Policy”). By accessing this website or our application, you give an implied consent consent and agree to the terms of this policy and that information furnished by you is lawful, true and correct and does not violate or infringe any laws. In case of any violations, infringement, furnishing of wrongful or unauthorized information, Medial shall not be liable for the same. 

1.2 This Privacy Policy applies to all Users who access the App and/or website and are therefore required to read and understand the Privacy Policy before submitting any Personal Information.

1.3 At Medial, we recognize that privacy is important. This policy applies to the services mentioned on our website and/or our application. We understand that the information that you share with us is extremely personal, and we go the extra mile to maintain its privacy. This Policy is published and maintained by MedialApp Tech Private Limited. This Policy applies to the software/web applications of Medial. We may change this policy from time to time by updating this page. You should check this page from time to time to review the then-current policy because they are binding on you

1.4 Access to the contents available through the App or website is conditional upon Your approval of this Privacy Policy which is in addition to the terms and conditions of use (“Terms”). Any term used but not defined in this Privacy Policy will have the same meaning as provide in the Terms. You acknowledge that this Privacy Policy, together with our Terms, forms Our agreement with You in relation to Your use of the App.

2. OBJECTIVE

This Privacy Policy has been designed and developed to help you understand the following:

1. What information we collect;
2. How we use information provided by a user;
3. To whom we may disclose the collected information;
4. How we protect the user information;
5. Roles and responsibilities as a data collector.

3. INFORMATION COLLECTED

3.1 Traffic Data Collected In order to provide the App or use of website, We automatically track and collect the following categories of information when You use the App: (((i) IP addresses; ii) Domain servers; and iii) Other information with respect to Your device, interaction of Your device with the App and applications (collectively "Traffic Data”). 

3.2 Personal Information Collected In order to provide the App or use of website, We may require You to provide Us with Personal Information. Personal Information includes the following categories of information: 

(i) Contact data (such as Your e­mail address, phone number, and any details of Your contacts);

(ii) Device data; and

(iii) Demographic data (such as Your time zone, Your postal address and location details). If You communicate with Us, by, for example, email or letter, any information provided in such communication may be collected and stored by Medial.

When you provide personal information through our website, applications or through any other means of electronic media you use to explore or use the services we offer the information may be sent to servers located in India and other countries around the world.

3.3 Our App or website may contain links to third party websites or applications. The inclusion or exclusion of the link does not imply any endorsement by Medial of the website, the website's provider, or the information on the website. You agree and understand that privacy policies of these websites are not under Our control. Medial does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites, nor does Medial guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages or other materials available on such websites. You understand that once You leave Our servers, use of any information You provide shall be governed by the privacy policy of the operator of the site used by you. Hence, Medial encourages the User to read the privacy policies of each such website and the User understands that it is solely such third party who is responsible to the User in this regard.

3.4 We may also collect and store personal information about other people that you provide to us. If you use our website or application to send others (friends, relatives, colleagues, etc.) information that may interest them through our system, we may store your personal information, and the personal information of each such recipient. Medial will not share the personal information you provide to us of your friends and family members with anyone, unless required by law, court order or to technically operate our application or service.

4.USAGE OF PERSONAL INFORMATION

4.1 The information collected from You is used to ensure services with respect to the App or website are presented to You in the most effective manner, to carry out Our obligations to You, and to communicate with You. The said communication can either be by calls, text or emails and for purposes which include transactional, service, or promotional calls or messages.

4.2 In general, We use Our best efforts to use information in aggregate form (so that no individual user is identified). However, We may use Your Personal Information for the following purposes:

(i) To build up marketing profiles;

(ii) To aid strategic development, data collection and business analytics;

(iii) To manage our relationship with advertisers and partners;

(iv) To enable us to provide the App or website through the use of appropriate technological services;

(v) To audit usage of the App website; and

(vi) To enhance user experience in relation to the App or website (collectively, “Permitted Use”).

We automatically collect information from your device when you visit our application or website. This information includes your language, access times. Third parties, such as our partners, sponsors, or advertisers whose services are promoted or advertised through our platform, may request that you provide personal data.

5.DISCLOSURE OF PERSONAL INFORMATION

5.1 We do not disclose Your Personal Information to any third parties other than to Medial’s affiliates, third party service providers or other trusted business or persons, who may be situated outside India, pursuant to a lawful contract and in compliance with our Privacy Policy and any other appropriate confidentiality and security measure.

5.2 No User information is rented or sold to any third party. 

5.3 We also may disclose your information:

● In response to a court order, or a request for cooperation from law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.

● When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our application terms and conditions or other agreements or policies.

● In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

5.4 By agreeing to the Privacy Policy, You hereby grant Us Your consent for sharing Your information, including Your Personal Information, with third parties, including third parties situated outside India, for the Permitted Uses, and in all instances henceforth in pursuance of Clause 5 of this Privacy Policy.

6. SECURITY 

6.1 The security of Your Personal Information is important to Us. We take appropriate security measures as required under applicable laws and which is commercially reasonable which includes all physical, managerial, operational and technical security measures to protect the Personal Information against unauthorized access, alteration, disclosure, loss, misuse, or destruction of Your personal data that We collect and store. These measures vary based on the type and sensitivity of the data.

6.2 Although We make best possible efforts to store Personal Information in a secure operating environment that is not open to the public, You should understand that there is no such thing as complete security, and We do not guarantee that there will be no unintended disclosures of Your Personal Information. If We become aware that Your Personal Information has been disclosed in a manner not in accordance with this Privacy Policy, We will use reasonable efforts to notify You of the nature and extent of such disclosure (to the extent We know that information) as soon as reasonably possible and as permitted by law. You should not share Your password with any third party, and if You believe Your password or account has been compromised, You should change it immediately and contact Us at legal@medial.app

6.3 A high standard of security is maintained by Us for Our users. However, the transmission of information via the internet or telephone networks is not completely secure. While We do Our best to protect Your information, particularly with respect to protection of Your personal data, Medial cannot ensure the security of Your data transmitted via the internet, telephone or any other networks.

7. USE OF INFORMATION 

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

7.1Provide the services that you have requested;

7.2Internal record keeping.

7.3Periodically send promotional emails about special offers or other information which we think you may find interesting.

7.4From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website or applications according to your interests.

7.5Manage your account and provide you with requested support;

7.6Develop and display content tailored to your interests on our site;

7.7 Enforce our terms and conditions;

7.8Manage our business and

7.9Perform functions as otherwise described to you at the time of collection.

7.10We do not share your personal information with others except as indicated above or when we inform you and give you an opportunity to opt out of having your personal information shared. 

8.COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to user needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

9. VISITING OUR WEBSITES/APPLICATIONS FROM OUTSIDE INDIA

This Privacy Policy is intended to cover collection of information on our website/application from persons who are ordinarily resident in India. If you are visiting our website/application from outside India, please be aware that your information may be transferred to, stored, and processed in India where our servers are located and our central database is operated. The data protection and other laws of India and other countries might not be as comprehensive as those in your country. Please be assured that we seek to take reasonable steps to ensure that your privacy is protected. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this privacy policy.

By accessing this website/application, certain information about you, such as Internet protocol (IP) addresses, navigation through the Site, the systems and programs used and the time spent, along with other similar information, may be stored on our servers.

Such stored information may not specifically identify you. Please be informed that the same may be used by us for website/ application users traffic analysis or for such other purposes as we may deem appropriate.

If you provide unique identifying information, such as name, address and other information on forms stored on this website/ application, such information may be used for statistical and/or other purposes and may or may not be published for access by other entities with whom we have a commercial relationship. We assume no responsibility for the security of this information and shall not be held liable or responsible to bear or pay any monies to any person whatsoever from our usage of the information made available to us on this Site/application.

10. UPDATES AND CHANGES TO PRIVACY POLICY 

We reserve the right, at any time, to add to, change, update, or modify this Privacy Policy. If We do, then We will post these changes on this page and will inform you of such changes. Your continued use of the services following the posting of changes to this Privacy Policy will constitute Your consent and acceptance of Our changes. In all cases, use of information We collect is subject to the Privacy Policy in effect at the time such information is collected.

11. YOUR RIGHTS

11.1 You have a right to review your Personal Information and correct any errors in Your Personal Information available with Us by writing to us at legal@medial.app or in the app itself.

11.2 You may request Us in writing that We cease to use Your Personal Information and/or delete your existing Personal Information by writing to Us at legal@medial.app In the event that you refuse to share any information, or withdraw consent to process information that you have previously given to us, we reserve the right to restrict or deny the provision of our services for which we consider such information to be necessary.

12.RESTRICTION OF LIABILITY

12.1 Medial makes no claims, promises or guarantees about the accuracy, completeness, or adequacy of the contents available through the App/website and expressly disclaims liability for errors and omissions in the contents available through the App/website.

12.2 No warranty of any kind, implied, expressed or statutory, including but not limited to the warranties of non-infringement of third-party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given with respect to the contents available through the App/website or its links to other internet resources as may be available to Your through the App/website.

12.3 Reference in the App/website to any specific commercial products, processes, or services, or the use of any trade, firm or corporation name is for the information and convenience of the public, and does not constitute endorsement, recommendation, or favoring by Medial. 

13. GOVERNING LAW AND DISPUTE RESOLUTION

This document shall be read and interpreted in accordance with Indian law, without regard to conflict of law provisions subject to the exclusive jurisdiction of the appropriate courts located in Bengaluru, India

14. CONTACT US

If you have any questions, concerns or complaints regarding our compliance with this notice and the data protection laws, or if you wish to exercise your rights, we encourage you to first contact us at legal@medial.app or any dispute or grievance experienced by the User may be communicated to Mr. Niket Raj Dwivedi by contacting our Grievance Officer, established in accordance with the Information Technology Act, 2000 and rules made thereunder, at the address provided below:

Name: Niket Raj Dwivedi

Address: Prestige Cube,Site no.26 Laskar Hosur Road 

Adugodi Bangalore South Bangalore KA 560030 IN

E-mail: legal@medial.app

Last updated on: May 2023

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