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Mehul Fanawala
•

The Clueless Company • 1y

Customer at a coffee shop: My latte is cold. Barista: Sorry about that. Let me remake it for you right away. Customer leaves with a smile. --- We often think about customer service as a department. It’s not. It's an attitude. 1.⁠ ⁠Own the problem. 2.⁠ ⁠Show empathy. 3.⁠ ⁠Deliver over-the-top solutions. Customer service is not a role, it’s a philosophy. Remember, every interaction is your opportunity to win a customer for life. What's one unforgettable customer service experience you've had recently?

4 Replies

Replies (4)

Hawk
•

Medial • 1y

Customer service is an important component to the success of a company. Serving to the new customers as well working on to retain the old ones eventually is relied to how good the customer relationship team is. My best experience by far would be with ICICI, I have never been disappointed with my local branch and the service they have offered always exceeds my expectations.

Havish Gupta

Figuring Out • 1y

💯💯. There are so may brands which just exist due to good customer care. Emt being one

Ronak Patel

Here you go! • 1y

Absolutely agree sir, customer experience is what defines our brand

Anonymous 1

Hey I am on Medial • 1y

California burrito, they put cheese almost thrice And more if you request them to. It’s really kind and awesome.

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Shuvodip Ray
•

YouTube • 1y

Startup & Poor customer service ! 5 Points to address - Interact & check customer expectation - Train your team - Plan for service delivery - Address customer concerns promptly - Set a grievance address mechanisms - Monitor

Mehul Fanawala
•

The Clueless Company • 8m

I’ve had numerous conversations about why some companies excel in customer service while others struggle. Let’s explore a few key areas that could be game-changers for you: 1.⁠ ⁠Empathy Over Procedure ⤷ When talking with customers, it’s important t

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Mehul Fanawala
•

The Clueless Company • 1y

Sales Manager: "Our SaaS product has one-click integration, seamless onboarding, and a 30% increase in productivity!" Customer: "Great! Do you have a Top Voice 2024 badge?" Sales Manager: "Umm... no, but we do have 24/7 support and 99.9% uptime."

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Manjunath

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Is there anyone who can help us with getting a new projects for our Customer Service | Call Center Company??

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Bhagya Panchal

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"The goal of a company is to have customer service that is not just the best but legendary." ~ Sam Walton

Siddhi Ransing

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Have you ever wondered if animals feel empathy like we do? I want to explore “The Evolution of Conscious Empathy in Non-Human Species.” This topic could change how we understand our connection with the animal kingdom. While we know a lot about empath

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Harsha v Varma

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Skyloom Experiences is an innovative platform that redefines how people discover and enjoy unique experiences in India. Offering a wide range of curated activities, it caters to diverse preferences, including adventure, luxury, wellness, and culture.

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Vishnu kumaran

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Social proof is a powerful tool for building customer trust in your product or service. 👥 Imagine a potential customer visiting your website for a new SaaS product or service. They’re interested but not entirely convinced it’s the right choice. 💡

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LavaKumar Kondipati

Hey I am on Medial • 8m

Most of the products are in India focused on first sales very less focused on service of the product. Even if they have service which is not adequate to the customer experience because of focus on first time buyers rather than existing customer. What

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Piyu

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This Mother’s Day, boAt and Blinkit deliver a reality check with a smile. When a daughter showers her mom with emoji ‘cheers’ through her phone, Mom gently claps back with a real gift: boAt earbuds delivered via Blinkit. Because heartfelt > heart rea