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Mehul Fanawala
•

The Clueless Company • 1y

Customer at a coffee shop: My latte is cold. Barista: Sorry about that. Let me remake it for you right away. Customer leaves with a smile. --- We often think about customer service as a department. It’s not. It's an attitude. 1.⁠ ⁠Own the problem. 2.⁠ ⁠Show empathy. 3.⁠ ⁠Deliver over-the-top solutions. Customer service is not a role, it’s a philosophy. Remember, every interaction is your opportunity to win a customer for life. What's one unforgettable customer service experience you've had recently?

4 Replies

Replies (4)

Hawk
•

Medial • 1y

Customer service is an important component to the success of a company. Serving to the new customers as well working on to retain the old ones eventually is relied to how good the customer relationship team is. My best experience by far would be with ICICI, I have never been disappointed with my local branch and the service they have offered always exceeds my expectations.

Havish Gupta

Figuring Out • 1y

💯💯. There are so may brands which just exist due to good customer care. Emt being one

Ronak Patel

Here you go! • 1y

Absolutely agree sir, customer experience is what defines our brand

Anonymous 1

Hey I am on Medial • 1y

California burrito, they put cheese almost thrice And more if you request them to. It’s really kind and awesome.

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Startup & Poor customer service ! 5 Points to address - Interact & check customer expectation - Train your team - Plan for service delivery - Address customer concerns promptly - Set a grievance address mechanisms - Monitor

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first day! I will write about my steps every day! As a barista, I want to build the most useful service for finding trends on the social media. What is there now: - website - Almost ready MVP - 60 users per pre-launch - 1 payments - Blog on X, Pee

Mehul Fanawala
•

The Clueless Company • 1y

Sales Manager: "Our SaaS product has one-click integration, seamless onboarding, and a 30% increase in productivity!" Customer: "Great! Do you have a Top Voice 2024 badge?" Sales Manager: "Umm... no, but we do have 24/7 support and 99.9% uptime."

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Is there anyone who can help us with getting a new projects for our Customer Service | Call Center Company??

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Mehul Fanawala
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Most people think Client and Customer mean the same thing. Spoiler: they don’t. Here’s the simple difference. → A customer buys a product or service. It’s usually transactional. → A client engages in a deeper, ongoing relationship. It’s not just ab

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Bhagya Panchal

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"The goal of a company is to have customer service that is not just the best but legendary." ~ Sam Walton

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Ontogeny HealthTech

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Urgent Vacancy Front Desk Receptionist or Front Office Executive (Female candidate only) at MedConnectPlus eClinic, unit of Ontogeny HealthTech Private Limited, Berhampore Murshidabad West Bengal Send CV at WhatsApp 9734100999 Key Responsibilitie