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Mehul Fanawala

ย โ€ขย 

The Clueless Companyย โ€ขย 10m

Customer at a coffee shop: My latte is cold. Barista: Sorry about that. Let me remake it for you right away. Customer leaves with a smile. --- We often think about customer service as a department. Itโ€™s not. It's an attitude. 1.โ  โ Own the problem. 2.โ  โ Show empathy. 3.โ  โ Deliver over-the-top solutions. Customer service is not a role, itโ€™s a philosophy. Remember, every interaction is your opportunity to win a customer for life. What's one unforgettable customer service experience you've had recently?

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