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Customer Service Moat: Exceptional support that builds loyalty. Companies like Zappos, Amazon and Apple retain customers by providing outstanding service experiences

ICICI GIVING RELIEF 😭😭 ICICI Bank just dropped its Q4FY25 results like a Bollywood hit—blockbuster profits! Net profit’s up 18% to a whopping ₹12,630 crore. That’s not just growth, that’s gym-gains level growth! Even on a consolidated basis, it's

hello all I pratik karurkar welcoming all by announcing the startup in BPO sector will be working for international and national brand serving as customer service and will compete with the international outsourcing company eager to hear something goo

Here is the situation.. A client is disappointed with the recent marketing campaign results and feels their brand did not gain enough visibility and engagement. They express frustration and consider ending the contract. How do you respond to addres

As a customer, I am disappointed with OYO hotels dishonouring bookings and my friends too had bad experiences. Me and all my known friends have stopped using OYO. What's your opinion? And how come such a worst company is still growing?

ifykyk (the best customer service ever seen)

Customer at a coffee shop: My latte is cold. Barista: Sorry about that. Let me remake it for you right away. Customer leaves with a smile. --- We often think about customer service as a department. It’s not. It's an attitude. 1.⁠ ⁠Own the proble

My idea is to start a app for the hair cutting saluns which is the costomer can satisfy to the service the customer do not west his time

"The first mistake I made in business: thinking everyone was my customer." Reality: The narrower your focus, the faster you grow. If you try to serve everyone, you end up serving no one.” “In a startup, absolutely nothing happens unless you make it