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“My will to survive exceeds almost everybody else's will to kill me.” - Jensen Huang, Nvidia CEO

Here is the situation.. A client is disappointed with the recent marketing campaign results and feels their brand did not gain enough visibility and engagement. They express frustration and consider ending the contract. How do you respond to addres

With all the customer complaints and shitty service, I doubt this will happen. Weird part is the founders silence on the shitty customer service.

Customer at a coffee shop: My latte is cold. Barista: Sorry about that. Let me remake it for you right away. Customer leaves with a smile. --- We often think about customer service as a department. It’s not. It's an attitude. 1.⁠ ⁠Own the proble

Startup & Poor customer service ! 5 Points to address - Interact & check customer expectation - Train your team - Plan for service delivery - Address customer concerns promptly - Set a grievance address mechanisms - Monitor

How to route my service business Am deals with the maintenance service business

As a customer, I am disappointed with OYO hotels dishonouring bookings and my friends too had bad experiences. Me and all my known friends have stopped using OYO. What's your opinion? And how come such a worst company is still growing?

Bank of India, the first bank to open a branch outside India.

Most of the products are in India focused on first sales very less focused on service of the product. Even if they have service which is not adequate to the customer experience because of focus on first time buyers rather than existing customer. What