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Customer Service Moat: Exceptional support that builds loyalty. Companies like Zappos, Amazon and Apple retain customers by providing outstanding service experiences

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“My will to survive exceeds almost everybody else's will to kill me.” - Jensen Huang, Nvidia CEO

Here is the situation.. A client is disappointed with the recent marketing campaign results and feels their brand did not gain enough visibility and engagement. They express frustration and consider ending the contract. How do you respond to addres

My idea is to start a app for the hair cutting saluns which is the costomer can satisfy to the service the customer do not west his time

With all the customer complaints and shitty service, I doubt this will happen. Weird part is the founders silence on the shitty customer service.

ifykyk (the best customer service ever seen)

Customer at a coffee shop: My latte is cold. Barista: Sorry about that. Let me remake it for you right away. Customer leaves with a smile. --- We often think about customer service as a department. It’s not. It's an attitude. 1.⁠ ⁠Own the proble

Startup & Poor customer service ! 5 Points to address - Interact & check customer expectation - Train your team - Plan for service delivery - Address customer concerns promptly - Set a grievance address mechanisms - Monitor

As a customer, I am disappointed with OYO hotels dishonouring bookings and my friends too had bad experiences. Me and all my known friends have stopped using OYO. What's your opinion? And how come such a worst company is still growing?