Marketing Strategist... • 11m
"The goal of a company is to have customer service that is not just the best but legendary." ~ Sam Walton
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The Clueless Company • 1y
Customer at a coffee shop: My latte is cold. Barista: Sorry about that. Let me remake it for you right away. Customer leaves with a smile. --- We often think about customer service as a department. It’s not. It's an attitude. 1. Own the proble
See MoreKeen Learner and Exp... • 5m
Complicated Business Terms Simplified PART: 1 ROI (Return on Investment): How much profit or value an investment generates compared to its cost. TAM (Total Addressable Market): The total demand for a product/service globally, assuming no competiti
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