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Is there any customer service chat platform which can not just chat with customer with the provided knowledge base, but also can query the database to fetch meaning ful information autonomously without any human interruption?

Most of the products are in India focused on first sales very less focused on service of the product. Even if they have service which is not adequate to the customer experience because of focus on first time buyers rather than existing customer. What

With all the customer complaints and shitty service, I doubt this will happen. Weird part is the founders silence on the shitty customer service.

Customer at a coffee shop: My latte is cold. Barista: Sorry about that. Let me remake it for you right away. Customer leaves with a smile. --- We often think about customer service as a department. It’s not. It's an attitude. 1.⁠ ⁠Own the proble

Is customer care service is one of the most important think in business??

Branding is the key!! Many founders just call themselves as a brand or term their product/service as a brand. But it is not what you say, it is what your 'CUSTOMER' says about you.

Not everyone is a pure edtech company nowadays either you are a SAAS company or selling services to businesses, the best edtech company is YouTube.

Which is the best company among all-

postgen is just one customer away from hitting the first ten customer marks 🥺

Zomato VS Swiggy: Whose service is best ?