Customer at a coffee shop: My latte is cold.
Barista: Sorry about that. Let me remake it for you right away.
Customer leaves with a smile.
---
We often think about customer service as a department. Itās not. It's an attitude.
1.ā ā Own the proble
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Havish Gupta
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šÆšÆ. There are so may brands which just exist due to good customer care.
Emt being one
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Is there any customer service chat platform which can not just chat with customer with the provided knowledge base, but also can query the database to fetch meaning ful information autonomously without any human interruption?