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Customer at a coffee shop: My latte is cold. Barista: Sorry about that. Let me remake it for you right away. Customer leaves with a smile. --- We often think about customer service as a department. It’s not. It's an attitude. 1.⁠ ⁠Own the proble

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Havish Gupta

Figuring Out • 8m

💯💯. There are so may brands which just exist due to good customer care. Emt being one

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