Customer at a coffee shop: My latte is cold.
Barista: Sorry about that. Let me remake it for you right away.
Customer leaves with a smile.
---
We often think about customer service as a department. Itās not. It's an attitude.
1.ā ā Own the proble
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Ronak Patel
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Absolutely agree sir, customer experience is what defines our brand
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What is a truth that very few people agree with you upon?