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How do Zomato and Zepto memberships work? They offer them at dirt-cheap prices, yet the discounts and free delivery benefits costs much more than the membership price. So, how does that financially work?

Mr Z

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Medial • 8d

Zomato and Zepto use memberships to boost loyalty and order frequency. Losses on discounts are offset by higher volumes, commissions, and ads, making it profitable long-term.

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