How Memberships are Indirectly Profitable! If you look at any membership in any industry, you might think the company is losing money because of the perks they offer! But that's not true. Letās take airline memberships as an example. Imagine you have two similar flight options, say Indigo for ā¹4000 and Vistara for ā¹4500. Without any perks, youād most likely choose Indigo. But since Vistara offers perks like membership points and complimentary food, you might prefer Vistara. For you, itās just an extra ā¹500, but for the airline, not offering those perks could make them losse ā¹4500 in revenue. Now, for an airline operating a 70 ton plane, carrying one more person doesnāt significantly increase costs. So, while Vistara might make a smaller profit (or even a loss) on a single ticket due to the perks, they still earn more on a per-plane basis. This same concept in some ways (not every time) applies to memberships across all sectors and also help increase customer loyalty and revenue.
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