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Stealth • 3m
ONE INTERESTING OBSERVATION SERIES DAY #13 The Q-Commerce, despite its explosive growth in recent times, is just in it's infancy stage! It is estimated that there will be approx 20 mn Monthly transacting users(MTUs) by FY 2026 post which the gro
QC or ONDC which one have more potential?
Tough call. But I think QC has more potential due to quicker delivery times and more personalised user experience as of now. ONDC wins on its prices.
The process is entirely streamlined in QC, while in ONDC, multiple stakeholders are accountable. Hence, the accountability of stakeholders and the satisfaction of end users are dispersed among many, which is a serious problem to solve. We have to somehow streamline the interests of stakeholders so that the accountability is shared equally. The end consumer also needs to understand who is accountable for which faults. For example, if a parcel is delivered broken, we don't know yet who is accountable—whether it's the delivery partner on the network or the seller on the network. This is not an easy problem to solve because we are dealing with real-world things here, unlike UPI, where money is the central force and abnormalities in its flow can easily be pointed out, and the responsible stakeholder can be held directly accountable.
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