Customer Service in 2024: Is the Customer Always Right?
Everyone's heard the saying "the customer is always right." But in 2024, with competition fierce and online reviews blasting bad experiences everywhere, is it that simple?
Don't get me wrong, ke
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Ananya Agarwal
Stealth • 7m
this concept is not relevant "customer is always right" .
0 replies1 like
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“the customer is always right”
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Is the customer always right ⁉️
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Customer Service in 2024: Is the Customer Always Right?
Everyone's heard the saying "the customer is always right." But in 2024, with competition fierce and online reviews blasting bad experiences everywhere, is it that simple?
Don't get me wrong, ke
See More
7 replies9 likes
Mehul Fanawala
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Customer at a coffee shop: My latte is cold.
Barista: Sorry about that. Let me remake it for you right away.
Customer leaves with a smile.
---
We often think about customer service as a department. It’s not. It's an attitude.
1. Own the proble
Someone once told me there's no such thing as "organic." It's not true that organic users always have better metrics than inorganic ones. If this is the case for you, then your marketing and messaging before acquiring inorganic users is flawed.
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Rajesh Kumar
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"Success is not final, failure is not fatal: It is the courage to continue that counts." — Winston Churchill
This quote always keeps me going. What's your favorite quote?