Hey I am on Medialย โขย 23d
Unfinished Business: How the Zeigarnik Effect Keeps Customers Engagedโ The Zeigarnik Effect is a psychological phenomenon where people remember incomplete tasks better than completed ones. Businesses use this to boost engagement and retention. For example, apps show progress bars (โYouโre 70% done setting up your profileโ) to nudge users to complete tasks. E-learning platforms use checklists to keep learners returning. In marketing, teasers and cliffhangers in emails or ads make customers curious, encouraging clicks or return visits. Even loyalty programs apply itโcustomers who start earning points feel driven to finish the goal. By leveraging our brainโs discomfort with โunfinished business,โ brands keep us hooked and coming back.
Download the medial app to read full posts, comements and news.