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Anonymous

Hey I am on Medialย โ€ขย 1y

The Psychology of Customer Experience Loss Aversion in CX People hate losing something more than they love gaining something. If your CX feels like effort, theyโ€™re losing time, energy, or sanity. What are you doing to eliminate loss from your experience? ๐Ÿ‘‰ Make them feel theyโ€™re always winning

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