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Pulakit Bararia
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Uber’s been struggling financially, and they’re not even trying to hide it anymore. Their latest move—ditching the commission model for a fixed fee and example of that Uber’s financials haven’t exactly been good at all . In Q4 2023, they reported $1.4 billion in net losses, and while revenue grew, profitability has been a constant battle. Uber has switched to charging drivers a fixed fee ,rather than taking commission Uber is using this way to contact relying on commissions that fluctuate. This change also conveniently shifts more risk onto drivers while Uber secures a steadier income stream. But here’s where it gets even messier: they’ve also tweaked their policies to make fare disputes entirely the rider’s problem. So if u are in a fare dispute with the auto driver , Uber Ain't responsible for that Angry riders + unhappy drivers = a golden opportunity for competitors. People are switching to competitors like Rapido , namma yatri , stealing ubers market share.
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