Negotiated Pricing for Ride-Hailing: Ride-hailing platforms can introduce a feature allowing customers to negotiate ride fares before booking: 1. Customer Offer: Customers can offer an additional amount (e.g., ₹50-₹100) on top of the base fare if they’re open to negotiation. 2. Driver Response: Drivers can accept or adjust the offer based on factors like time, distance, and traffic. 3. Customer Decision: Customers decide whether to accept or reject the adjusted fare. If rejected, they can either cancel or accept the original price which can then be displayed to the driver for them to agree, if they agree the ride will be confirmed. 4. No Penalties for Drivers: Drivers aren’t penalized for suggesting fare adjustments, ensuring fair compensation. This feature provides flexibility, transparency, and a more personalized experience for both customers and drivers.
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