Ride-hailing apps should introduce a feature like this to avoid the hassle of calls and negotiations, providing a smoother, more transparent experience for both parties. โข Ride price is initially set at 150. โข Driver can propose a higher price, with a reason for the increase. โข Driverโs screen can display the negotiation option in their native language. โข The customer receives the proposed price with an explanation. โข Customer can: โข Reject the price and cancel the ride. โข Negotiate for a lower price. โข If the driver agrees to the new price renegotiated by the customer, the ride proceeds. โข If no agreement is reached, the ride can be cancelled by either parties on account of pricing issues.
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