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Harsh Dwivedi
•

Medial • 6m

Breaking the rules of growth: Why Shopify bans KPIs, optimizes for churn, prioritizes intuition, and builds toward a 100-year vision | Archie Abrams (VP Product, Head of Growth at Shopify) Archie Abrams is the VP of Product and Head of Growth at Shopify, where he leads a 600+ person growth org across product, design, engineering, data, ops, and growth marketing. Shopify powers over 10% of e-commerce in the United States, with $235 billion in GMV in 2023 (roughly the size of Finland’s economy). He previously led Consumer product and growth at Lyft and was at Udemy for 8 years as SVP of Product having joined the company when it was 10 people. we discuss: Why Shopify optimizes for churn Why the core product team doesn’t use metrics-based goals Why they keep multi-year experiment holdouts How they structure their growth team The benefits of not having a CMO Lessons learned about integrating sales into a product-led growth model The power of discounting as a growth lever

0 replies26 likes

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Arin Agrawal

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How many of you know about (Churn Rate) Churn rate, or customer attrition, measures the percentage of customers who stop using your product or service over a period. It's crucial for businesses, especially those with subscription models, as it direc

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Armaan Nath

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Is Medial hitting a growth plateau? Every platform experiences a phase where growth shifts from exponential to linear. The real challenge is figuring out why—is it market saturation, lack of innovation, or weaker user retention? A product teard

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Sachin Lalwani

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why does Shopify has not created a platform where a person can find all Shopify stores around the world and charges them platform fee advertising fee on the platform if it happens then I think some Shopify can take some share of meta and google ad

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Shaikh Sadique

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Just launched Churnaizer on Product Hunt 🚀 AI-powered churn prediction and retention workflows — for SaaS founders. Predict who’s likely to cancel, why they churn, and save them automatically 💡 Join our early waitlist 👇 [🔗 https://www.producth

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🚀 **Breaking: Enterpret Raises $20.8M in Series A Funding** 🎉 Enterpret, an AI-powered customer feedback intelligence platform, has secured "$20.8 million" in a Series A funding round led by Canaan Partners, with participation from Kleiner Perki

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Madhvendra Rathod

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For my business i have been using Shopify and it's extremely super helpful in terms of everything. Used a lot of Shopify Apps to customize my store, seems like a great market. Any Shopify Dev can share their opinion on the opportunity of Shopify apps

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Ankush

Anku • 9d

hey I am making my Shopify store but I need a professional who can make my Shopify store add everything and after the product get viral I'll pay to u with that if anyone interested dm me

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Mr Gani

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[SE 2/∞] What do you think should be a healthy growth split a company should consider across PLG (Product Led Growth), SLG (Sales Led Growth) and MLG (Marketing Led Growth)? For me: PLG: 70% (shows strength of the product) SLG + MLG: 30% Thoughts

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