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The Psychology of Customer Experience Loss Aversion in CX People hate losing something more than they love gaining something. If your CX feels like effort, they’re losing time, energy, or sanity. What are you doing to eliminate loss from your exp

No name for project - clothing project Discription for project - Stage 1 ) when the webside open we are going to ask 5 to 6 questions Stage 2 ) We take cx to ai trail room whare cx try cloths on avtar Stage 3) Where cx confirm their out-fit and ch

📖 DAILY BOOK SUMMARIES 📖 🔗 DIRECT FREE E-BOOK DOWNLOAD LINK AVAILABLE — https://drive.google.com/file/d/1dEsDDyDbr9iqRPwk-SrVu9ltfMjYKTVM/view?usp=drivesdk 🔥 The Lean Product Playbook 🔥 🚀 20 Lessons 👉 ✨ Dan Olsen ✨ 1. Lean Product Deve

Strategy For Startup Growth - 3 3Rd part of 4C strategy and read my previous post for better understanding of 4C strategy and implement this now otherwise you never become ceo . 3. Convenience — Is Your Customers Feel Comfortable with your prod

Do you know your customer journey? where do you want to see them?

Train for 60 mins. Write for 45 mins. Read for 30 mins. Meditate for 15 mins. That’s 10% of your day. It doesn’t take much to get better everyday!

Let's create a situation: If I am your customer and I criticized your product and company based on my experience, how would you react? What if I also insulted your family and you ?

Aaj Ki Raat, Dhandhe Ki Baat Value Proposition (Part-3): In Previous parts, we understood the Value Proposition in details. Let's finish it of with PMF (Product Market Fit) PMF is the sweet spot where your product or service perfectly meets a probl

"Customer Retention" isn't just a strategy. It's an attitude. If you don't value your customers because they matter... If you don't respond to their queries because you care... If you don't genuinely want to see them satisfied... Your business mode

Positioning Positioning defines how a brand is perceived in the minds of customers. Key strategies: 1. Product-Based Positioning: Highlighting the unique features or qualities of the product. 2. Price-Based Positioning: Emphasizing affordability o