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The Clueless CompanyĀ ā¢Ā 8m
I was recently in a conversation with a founder whose sales team was floundering. He said, āI just need them to be better at closing.ā So I asked, āWhatās their process look like?ā He paused. That's when I realized: most people know what they want but rarely take the time to understand why theyāre not getting it. Hereās the deal: sales isnāt just about closing. Itās about the way you create an experience for your prospects. If they donāt trust you, they wonāt buy, no matter how slick your pitch is. To get better, examine the entire customer journey. Build rapport before you get to the sale. Make them feel heard and understood. 1. Map out their journey from awareness to purchase. 2. Identify gaps where you lose connection. 3. Adjust your approach to meet them where they are. When you focus on creating a seamless experience, closing becomes almost effortless. Whatās one thing youāre doing today that sets you apart in your sales interactions?
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