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Arcane

Stealth • 6m

Personalization helps businesses stand out and ensure increased customer satisfaction. But there's a problem with personalisation called the perception paradox - One user’s idea of personalization is another’s idea of intrusion. (what one person l

SHIV DIXIT

Stealth • 6m

Mostly startups collect customer behaviour data , survey , feedbacks , demographics information etc and then create their MVP products so that's problematic but still i saw many great Ceo's who is constantly observing their new customer activities and steps . Just like Medial founder who is following every single guy and Ritesh Aggarwal who is spending lots of time with hotel owners. Personally i think that's the great way for collecting right information without talking to team but at the end of the day you need to leave all these things on trusted employee.

1 replies2 likes

Replies (1)

Arcane

Stealth • 6m

True. Founders need to be proactive. The way you have mentioned can be a good non invasive way for personalisation. Thanks for sharing Shiv!

0 replies1 like

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