If you want to grow, make your customers part of your story. People love to feel valued, and when you involve them, they become more than just buyersāthey become loyal advocates. Share your journey, listen to their feedback, and celebrate their succe
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Vaibhav Babruwan Shingde
StealthĀ ā¢Ā 10m
ā¢ Kirana tech startups in India are struggling to make profits so these startups pivoted to some extent.š
Pivoted Businesses : šš
ā¢ Helping with Money Management: They offer services to help store owners keep track of their finances and sometime
Ever wondered why your customers disappear?
Itās not always about the product. Many times, it's the experience surrounding it.
A colleague of mine ran a simple audit on their customer service process and made one shocking discovery:
Most of their
Learn to listen. Your customers, employees and even competitors have a lot to offer
When you actively listen to your customers , you understand their needs and expectations , which allows you to improve your product or service. Employees, being invo
Keep customers connected with informative product follow-up emails.
To make theirĀ customers feel appreciated,Ā Lekker HomeĀ createsĀ product follow-up emailsĀ that tell shoppers everything they need to know about what they bought, from care instructions
Imagine working in OpenAI India team š¦¾ Good times ahead for our country. Also look at how ahead they are. This is being started to make sure regulations are in their favour. Basically lobbying. š
I just heard a story about a company that made a simple change to their customer service process, and it turned their 1-star reviews into 5-star raves overnight.
What was the magic sauce?
They actually listened.
Instead of reacting defensively to
I once saw a sales team struggling to close deals.
They were shocked when I pointed out the real issue: they didn't understand their customersā objections.
Objections are not roadblocks. Theyāre insights.
When you analyze them, you unveil the true
