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Raj Pareta

Explorer • 1y

Let's talk about fares during booking bike rides. A big problem when booking bike rides is that drivers often ask for extra cash, even though the fares are already high. If you don't pay, they might refuse the ride. Complaints to customer service sometimes lead to app credits, but these aren't always reliable. When using these credits, drivers often say they aren't sure if they're getting paid properly and still ask for extra cash. This means customers end up paying twice: once with credits and again in cash. Companies need to teach drivers about the app and take action against those who demand extra money. What's your opinions on this and how can this problem be solved?

5 Replies

Replies (5)

Raviteja Beere

I’ve helped and can ... • 8m

Yes, there are several problems with existing ride-booking apps—unjustified price hikes, extra cash demands, lack of transparency, and a lack of focus on women’s safety. At Pushpaka, we aim to solve these issues by taking zero commission, offering a “Woman Mode” for safety, and ensuring fair, transparent pricing. These features were born out of the frustrations many people face, and we’re committed to providing a free, open-source solution that focuses on fairness, safety, and simplicity for everyone.

Vansh Verma

Hey I am on Medial • 1y

Mode of payment should be made only through the app.

Anonymous 3

Hey I am on Medial • 1y

We can’t do anything about it.. it’s pretty low for then maybe.. otherwise why would they risk every trip

Anonymous 2

Hey I am on Medial • 1y

Just by making sure and telling them that extra charging will ban their account might work.

Anonymous 1

Hey I am on Medial • 1y

This is a huge problem in Kolkata, I’ve personally have had to pay 200 when the fare was 70-80 otherwise they just cancel. So yeah.

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