Back
Sandeep Prasad
Business Coach • 22h
🔥 *Salesforce AI Agents Replace 4,000 Customer Service Jobs in 8 Months* – CEO Marc Benioff revealed AI now handles 50% of customer interactions, cutting support staff from 9,000 to 5,000 employees, reducing costs by 17%. 🤔 *Why It Matters* – This proves AI agents can deliver massive operational efficiency and cost savings at the enterprise scale. It's the first major public case study of AI directly replacing thousands of jobs while maintaining service quality. 🚀 *Action/Example* – Evaluate your customer service operations for AI agent deployment. Start pilot programs in high-volume, routine interactions. Redeploy human talent to higher-value sales and relationship roles like Salesforce did. 🎯 *Who Benefits* – CEOs and operations leaders seeking immediate cost reduction and scalability. Companies with large customer service teams can achieve similar 17% cost savings while improving response times. Tap ❤️ for more updates like this.
More like this
Recommendations from Medial
Ayaan Ahamed
Founder & CEO @opsl... • 18h
AI isn’t the future — it’s the present Industries adopting AI early are already seeing: ⚡ 40% faster workflows ⚡ 60% cost savings in operations ⚡ Higher customer satisfaction At Opslify , we’re helping companies in healthcare, retail, and expor
See More
Ashish Bhat
Founder @ Hueman AI ... • 5m
Meet Hueman AI: Pioneering the future of work with purpose-built AI agents designed to transform productivity across industries. Our specialized agentic AI solutions empower businesses in healthcare, finance, legal, customer service, and beyond with
See More
pooja Mallick
Designing my own sto... • 5m
Artificial Intelligence (AI) is transforming the way we live and work! AI agents are autonomous systems that use AI and Machine Learning (ML) to perform tasks, make decisions, and interact with their environment. From customer service to healthcare,
See More
Manjunath
Your Customers, Our ... • 6m
The Future of Customer Support: Human vs AI? As customers, we've all had our share of interactions with customer support agents. But have you ever wondered whether you'd prefer to speak with a real person or an AI-powered chatbot? Cast your vote!
See More
Hemant Prajapati
•
Techsaga Corporations • 11m
AI Tools for Enhancing Customer Support 🚀 . AI tools are revolutionizing customer support by providing faster, more efficient, and personalized service. Here are some top AI tools that can help enhance your customer support experience: 1. Zendesk
See More
Thakur Ambuj Singh
Entrepreneur & Creat... • 5m
🚀 The AI Revolution in Customer Experience: A Game Changer or a Risky Bet? Artificial Intelligence is transforming customer interactions but is it really ready to handle the complexities of human emotions, security and conversation flow? 🔹 Cost
See More
Krish Vaidya
Dreaming big so peop... • 7m
So my startup idea is ai agents Building and selling agents such as Chatbots and Ai voice calling agents to business owners for a monthly fee also marketing their business with Ai. So ai voice calling agents work like customer support staff what I n
See More
Krish Vaidya
Dreaming big so peop... • 7m
Building and selling agents such as Chatbots and Ai voice calling agents to business owners for a monthly fee also marketing their business with Ai. So ai voice calling agents work like customer support staff what I noticed that businesses spend a lo
See More
Account Deleted
Hey I am on Medial • 6m
Why India’s Biggest Companies Are Betting on Agentic AI Agentic AI refers to autonomous GenAI agents capable of performing complex tasks with minimal human supervision. Indian companies, from startups to enterprises like Zomato, Infosys, and Zoho,
See More
Download the medial app to read full posts, comements and news.