🚀 Medial Secures Investment on Shark Tank India - Fueling the Future of Professional Social Networking. 🔥

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Thakur Ambuj Singh

🚀 Entrepreneur | Re... • 1m

🚀 The AI Revolution in Customer Experience: A Game Changer or a Risky Bet? Artificial Intelligence is transforming customer interactions but is it really ready to handle the complexities of human emotions, security and conversation flow? 🔹 Cost & Monopolization – Is AI making customer service more efficient or just an expensive experiment? 🔹 Emotional Understanding – Can AI ever truly "feel" what customers need? 🔹 Security & Privacy – How safe is your data when AI is involved? 🔹 Query Misinterpretation – Ever had AI totally misunderstand your request? 🔹 Conversation Flow – Can AI hold a natural, engaging dialogue or does it still sound robotic?

4 replies15 likes

Replies (4)

NovaEra Hub

18 || enterpreneur • 1m

i understand your doubt and it totally valid one and just keeping that doubt in my mind I am making an ai that could handle calls inbound and outbound not just that it can able to perform cold calls like a sales person. stay tuned the demo is realising soon be the first to test it or secure your slot

1 replies

Utkarsh Kushagra
•

Palo Alto Networks • 1m

Well like in most of its other deployments, AI in customer experience also works best when augmenting human efforts—not replacing them.

1 replies

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