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Thakur Ambuj Singh
🚀 Entrepreneur | Re... • 4m
🚀 The AI Revolution in Customer Experience: A Game Changer or a Risky Bet? Artificial Intelligence is transforming customer interactions but is it really ready to handle the complexities of human emotions, security and conversation flow? 🔹 Cost & Monopolization – Is AI making customer service more efficient or just an expensive experiment? 🔹 Emotional Understanding – Can AI ever truly "feel" what customers need? 🔹 Security & Privacy – How safe is your data when AI is involved? 🔹 Query Misinterpretation – Ever had AI totally misunderstand your request? 🔹 Conversation Flow – Can AI hold a natural, engaging dialogue or does it still sound robotic?
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