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🚀 The AI Revolution in Customer Experience: A Game Changer or a Risky Bet? Artificial Intelligence is transforming customer interactions but is it really ready to handle the complexities of human emotions, security and conversation flow? 🔹 Cost

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Utkarsh Kushagra

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Palo Alto Networks • 1d

Well like in most of its other deployments, AI in customer experience also works best when augmenting human efforts—not replacing them.

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