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Byju's is making significant efforts to save itself, but nothing seems to be working. You can rectify a company's poor performance once, but if its reputation is tarnished, it may never recover. Byju's has failed badly in this regard. Their customer

How to Build Trust among customers ? Here's the Pick ⤵️ 👉 Deliver on promises, every time. 👉 Transparency beats fancy marketing. 👉 Offer value that exceeds expectations. 👉 Listen more, talk less. 👉 Be consistent, not flashy. 👉 Admit mis

How did Meesho used AI to cut customer call costs by 75%? Meesho used AI to cut customer call costs by 75% In the field of e-commerce, a lot of Startups are expanding every day. Quick commerce is also coming the landscape of e-commerce. A lot of e-co

The recent launch of private-label brands like Blinkit’s Bistro and Swiggy’s Snacc is a violation of trust for private label restaurants The National Restaurant Association of India (NRAI) has raised some serious concerns, arguing that these moves v

Zomato’s platform fee hike to ₹10 reflects rising operational costs and the need for sustainable revenue models in a competitive market. While ₹10 may seem small, it could affect frequent users. Zomato must justify this increase by improving delivery

A Sneaky Dark Pattern played By Q Commerce that you may have not noticed ‼️ Have you ever asked a local vegetable and fruit vendor to give 350g of anything? No That doesn't make sense. Either go for 250g or 500g. But the quick Commerce industry is

Hi everyone! 👋 We’ve built something powerful for businesses looking to scale and streamline their customer operations – OCRM. ✅ What is OCRM? OCRM is an advanced Customer Relationship Management (CRM) tool designed to help businesses manage leads

AI is becoming the backbone of new startups across industries by enabling automation, data-driven decision-making, and personalized customer experiences. In IT, startups leverage AI for software development, cybersecurity, and predictive analytics. B

To be an entrepreneur, you need a “fuck it, let’s just try and see what happens” mentality. And trust me, that’s how half the businesses we love today started. • Airbnb: “What if we just put an air mattress in our living room and charge strangers t