“Less Is More: How the Paradox of Choice Drives Smarter Business Decisions” The Paradox of Choice is a psychological principle where offering too many options can overwhelm customers, leading to decision paralysis or dissatisfaction. While variety seems appealing, excessive choices often reduce sales and increase buyer regret. Businesses apply this by simplifying product lines, curating bestsellers, or highlighting “recommended” picks to ease decision-making. For instance, streaming platforms feature “Top Picks for You,” and restaurants limit menu sections to avoid overload. Subscription plans often present 3 clear tiers to guide decisions. By reducing mental load and making choices easier, businesses improve customer satisfaction and boost conversions.
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