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Vishnu

Senior Software Engi... • 3m

Zappos – ā€œSelling Shoes… Without Any Inventoryā€ Tony Hsieh wanted to sell shoes online — people laughed. He didn’t even own stock at first. He just photographed shoes at stores, listed them online, and went back to buy them if anyone ordered. It worked. Zappos focused on customer obsession, not just shoes. Eventually acquired by Amazon for $1.2B. Lesson: Test fast. Obsess over customers. Scale what works. #CustomerExperience #Zappos #HustleHard

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