🚀 Medial Secures Investment on Shark Tank India - Fueling the Future of Professional Social Networking. 🔥
Login

Back

Rajan Paswan

Honorary Mentions - ... • 1y

Hack Used By Startup #9 Zappos This USP Made Their Company Eventually Acquired by Amazon for $1.2 Billion!! The Problem: Zappos, an online shoe retailer, faced intense competition and needed a way to stand out. The Idea: Zappos decided to focus on exceptional customer service as its unique selling point. They offered free shipping both ways, a 365-day return policy, and 24/7 customer support. How It Worked: By going above and beyond in customer service, Zappos built strong relationships with its customers. They encouraged employees to spend as much time as needed to solve customer issues, even if it meant taking returns on shoes worn for months. The Result: This focus on customer satisfaction led to high customer loyalty and repeat business. Zappos became known for its customer service, helping it grow rapidly and eventually being acquired by Amazon for $1.2 billion.

2 Replies
3
14
Replies (2)

More like this

Recommendations from Medial

Thakur Ambuj Singh

🚀 Entrepreneur | Re... • 3m

Customer Service Moat: Exceptional support that builds loyalty. Companies like Zappos, Amazon and Apple retain customers by providing outstanding service experiences

Reply
2
4
Image Description

Vishnu V.

Senior Software Engi... • 2m

Zappos – “Selling Shoes… Without Any Inventory” Tony Hsieh wanted to sell shoes online — people laughed. He didn’t even own stock at first. He just photographed shoes at stores, listed them online, and went back to buy them if anyone ordered. It wo

See More
1 Reply
1
Image Description

mg

mysterious guy • 2m

Amazon enters the quick commerce playground with its service "Amazon Now"! As if we didn’t already have Zomato, Swiggy and Zepto racing to our doors 🙂

1 Reply
19

Mahendra Lochhab

Content creator • 7m

The Indian software as a service (SaaS) market is expected to grow from $13 billion in 2022 to $25 billion by 2025, $35 billion by 2027, and $50 billion by 2030, according to a report by venture capital firm Bessemer Venture Partners (BVP).

Reply
Image Description

Mahendra Lochhab

Content creator • 4m

India's Software as a Service (SaaS) industry is experiencing rapid growth, projected to reach $50 billion by 2030.

1 Reply
1
Image Description
Image Description

Sandeep Siddi

The group • 1y

Major Acquisitions by BlackRock - Barclays Global Investor (BGI) - Acquired in 2009 for $13.5 billion, including the iShares ETF platform - Merrill Lynch Investment Management - Acquired in 2006 for $9.7 billion - eFront - Acquired in 2019 for $1.3

See More
5 Replies
2
7

Mahendra Lochhab

Content creator • 6m

Yahoo's $2.36 trillion mistake: 1998: Google wanted to be acquired by Yahoo, so Google offered to Yahoo for $1 million, but Yahoo refused. 2002: Yahoo realized its mistake and offered to acquire Google for $3 billion, but Google demanded $5 billion

See More
Reply
5
Image Description

mg

mysterious guy • 4m

Ather Energy IPO EV maker ather Energy plans IPO at $1.2 billion (Rs 10,400 cr) valuation, Eyes $400 million (Rs 3487 cr) raise by April

1 Reply
1
15

gray man

I'm just a normal gu... • 2m

Amazon Injects INR 350 Cr Into Amazon Pay India To Boost UPI Presence Ecommerce giant Amazon has infused INR 350 Cr into its digital payments arm, Amazon Pay India, as part of its efforts to strengthen its footprint in the country’s competitive UPI

See More
Reply
21
Image Description

mg

mysterious guy • 4m

Amazon web services to invest $8.2 billion in Maharashtra by 2029-30, Minister Ashwini Vaishnaw says

1 Reply
17

Download the medial app to read full posts, comements and news.