● Managed day-to-day operational tasks, ensuring efficiency in processes.
● Collaborated with cross-functional teams to enhance overall business operations.
● Contributed to the development
● Assisted in resolving customer queries and concerns
BlackBuck
May 2022 - May 2023
Senior customer service representative
Took on a leadership role, overseeing the sales team and ensuring smooth
operations.
● Implemented effective customer engagement strategies, resulting in increased
sales.
● Contributed to backend order processing and streamlined operational
workflows.
● Played a key role in training new team members.
Tata CLiQ
Feb 2018 - May 2021
Fashion consultant
Provided exceptional customer service, assisting customers with product
inquiries and purchases.
● Managed and maintained visual merchandising displays to enhance the overall
store aesthetic.
● Processed billing transactions accurately and efficiently.
● Assisted in inventory management and stock replenishment.
Portfolio
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