Would You Delete 80% of Your Users to Build a Billion-Dollar Business?
In 2011, PayPal had a problem—too many users, but not enough profitable ones. Their solution? They banned accounts that cost more in support than they generated in revenue. The r
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Kevin Tom
Hey I am on Medial • 1m
PayPal had been on a down trend for some years now. I don’t know if this is seen as smart idea. Instead of converting customers straight up banning them.
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