Elon Musk on the most important lesson he learned at PayPal When PayPal started, the plan was to create an all-in-one financial platform. It was complex, but the founders thought it would be revolutionary. They also had a small feature—email payments—that seemed simple in comparison. However, when they showed their product to people, no one was excited about the complicated financial services. But everyone loved the email payments! Instead of sticking to their original idea, they paid attention to what users wanted and shifted their focus to email payments. That’s what made PayPal take off. Elon Musk emphasizes the importance of listening to feedback. Instead of forcing an idea that isn’t working, pay attention to what your users actually need. Being flexible and making changes based on real-world responses can be the difference between failure and success. Takeaway: Build, test, and adapt. Your best idea might not be what you originally planned—it’s what your users truly want. Follow me for more valuable startup insights from the world's best founders!
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