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Hey I am on Medialย โ€ขย 9m

Most startups completely miss the psychological nuance of user engagement. It's not just about featuresโ€”it's about creating an emotional connection. We ran extensive user persona workshops and discovered that our B2B software users actually craved moments of delight and surprise. We implemented micro-interactions, personalized onboarding flows, and subtle gamification elements that increased our retention by 37%. The key is understanding that every interaction is an opportunity to build a relationship, not just complete a task.

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