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How much attention do you pay to small details like user behaviour, user preferences, human behaviour and psychology or how a particular group of people or people with particular personality type interact with the type of product you are building ?

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Anonymous

Anonymous 1

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Most startups completely miss the psychological nuance of user engagement. It's not just about features—it's about creating an emotional connection. We ran extensive user persona workshops and discovered that our B2B software users actually craved moments of delight and surprise. We implemented micro-interactions, personalized onboarding flows, and subtle gamification elements that increased our retention by 37%. The key is understanding that every interaction is an opportunity to build a relationship, not just complete a task.

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